I was born in 1967. I had achieved Electronic Engineering degree in 1993 from Italian University Politecnico di Torino. After some experiences in different fields like automation and imaging, I have been working in data networks since 1997. I had worked in a service provider environment for almost ten years (actually in testing labs) and in last years I have moved to an enterprise environment. My first years have been focused on network infrastructure, and in last years I have started to work also on Unified Communications, Wireless Networks and in some security aspects. As an experienced network engineer I have hands-on experience on data networks and I'm expected to work on them daily. That's why I've joined ONE-ANS working group that provides Network Operation Center service for their customer RAI. Every day we deal with network problems to provide service assurance. Since Sept 1 2008 we have been merged with the parent company Italtel a Cisco gold partner.