Luke Primm is a member of the TAC LAN switching team at Cisco responsible for the support of all Cisco IOS Software switching platforms. He has more than nine years of experience supporting small to enterprise-sized networks. Luke's technical career started as a high school computer technology teacher responsible for teaching the Cisco Networking Academy curriculum. Upon leaving the classroom, he spent the next eight years in education technology helping design and support K-12 network solutions. Luke graduated from Eastern Washington University with a BS degree in computer technology and recently achieved an MS degree in network architecture from Capella University.