Naman Latif is a customer support engineer at Cisco’s Technical Assistance Center for VPN and security technologies. He has been with Cisco for more than two years and currently is a Technical Lead for his group. His area of expertise includes configuration and troubleshooting for Cisco’s security product portfolio including VPN, PKI and firewall technologies. He holds a bachelor’s degree in electrical engineering from the University of Engineering & Technology, Lahore in Pakistan. He also holds CCIE certification (# 15951) in Security.