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Rahul Pal bio & pic
Rahul Pal is a customer support engineer based in Bangalore, India. He has seven years of experience in the field of GPRS/UMTS/LTE technologies specializing in R&D and customer support. Rahul has worked with multiple vendors such as Nortel, NSN, and now Cisco, gaining expertise in packet core products such as SGSN and MME. Rahul has also worked as an escalation engineer handling customer escalations (technical troubleshooting and handling customer management). Rahul also has international experience of working directly with telco customers in the United States, Europe, and APAC and holds an engineering degree in information technology.