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Richard Michael & Somu Jayaraman bio & pics
Richard Michael is an engineer with technical services at the Cisco TAC center in Bangalore, India. He has approximately seven years of industry experience. Richard's areas of expertise include LAN switching and data center products such as Cisco Catalyst 6500, 4500, 3750, and 2960 and Cisco Nexus 7000, 5000, and 2000 Series Switches. His current responsibilities include working closely with the EMEA partners, service providers, and enterprise customers. Richard is also responsible for developing content for data center products both for internal and external use. He holds a degree in electronics from St. Joseph's College.
Somu Jayaraman is a customer support engineer with the Cisco TAC Center in Bangalore, India. He has six years of industry experience, and his areas of expertise include LAN routing and switching and data center technologies. Somu has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the LAN switching team in Bangalore, India. He holds a degree in electronics and communication engineering from Anna University.