Thomas is an engineer for the Cisco Customer Advanced Engineering group supporting various emerging technologies through product testing and field trials. He is a technical expert in the area of video conferencing and has participated in all aspects of Cisco TelePresence from installations to performing CTXs and customer acceptance testing. He is also a Subject Matter Expert for the Cisco TelePresence Certifications. Runyan holds a bachelor of science degree in electrical engineering technology from the University of Cincinnati. He also holds CCNP, CCDP, and CCVP certifications and is currently pursing the CCIE voice lab certification.