Viral Bhutta is a customer support engineer for Cisco's Data Center Switching Technical Assistance Center (TAC). He began his Cisco Career as TAC engineer for local area network (LAN) switching in 2009. He is now a technical lead for the data center switching team, which supports Cisco Nexus 7000, 6000, 5000, 4000, 3000, and 2000 (FEX) Series Switches. He has technical expertise in vPC, OTV, FabricPath, Spanning Tree Protocol, quality of service (QoS), and multicast. He holds a master's degree from University of Southern California in electrical engineering and has CCNA and CCNP certification.