Exclude Site from being Proxied through Scansafe\CCWS

[GRANT3779]

Hi,

We are rolling out CCWS and have found that some sites behave strangely when being proxied through the towers. They are legitimate sites and not blocked. They work to an extent but will randomly crash giving Server or Proxy error / Bad Request.

If we bypass CCWS completely and point the browser out a different proxy, the site works absolutely fine.

Is there a way too stop this single site being proxied by the CCWS?

Thanks

[Jennifer Halim]

How are you redirecting your web traffic? Are you using PAC file? If you are, you can configure exception on the PAC file to go DIRECT for those website that you would like to bypass. Alternatively, if you configure the proxy setting directly to tower, you can also configure bypass within the "Do not user proxy", or "No proxy" section.