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Ironport proxy blocking webplayer

Hi,

We have an issue with ironport blocking webplayer loaded in the website for one proxy group.

https://www.siriusxm.com/player/

The login page doesn't appear after the player getting loaded. it stucks there. but when tracked the reports it is not blocking anything. Also added that website to the custom URL categories. But the same site is getting loaded for another proxy group . 

Need help in what is blocking that page after player loaded.

 

 

Regards,

Vijay.

 

  • Web Security
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