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Resolver? & "Page can not be displyed"

 Users are not being blocked by access policy, but get to the link www.arlingtonschools.org/resolver/1908975808.20480.0000/route.01/pages/arlington_schools; then see page can not be displayed

What is the resolver and which device is handling this, the WSA or Citrix server session where the URL link is published?

http://www.arlingtonschools.org/pages/arlington_schools
(80)
CONTENT TYPE: text/plainURL CATEGORY: Education
DESTINATION IP: 216.64.19
DETAILS: Access Policy: "IT_General_Exception". WBRS: 0.0.
9.123
HOST: My WSA  (xxxx.xxx.xxx.xxx)
 
http://www.arlingtonschools.org/pages/arlington_schoolshttp://www.arlingtonschools.org/resolver/1908975808.20480.0000/route.01/pages/arlington_schools
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