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strange behavior on YM/MSN Access

hi,
I already allowed users accessing the chat url category, meaning All yahoo and messenger chats are allowed to users in a policy..

But unfortunately, it didnt work on the user side. still users are blocked to do ym and messenger.

does this have to do with the newer version of yahoo and messenger?

i pressume WSA supports regardless of versions.

please enlighten me.

thank you

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