12-11-2008 10:33 AM
If I try a trace on a website which is allowed (say www.bbc.co.uk - News is allowed for all users/access policies) with a specific user whose group membership gets listed successfully and click trace, I get the following:
URL Check
Object Size: 243 bytes
MIME-Type: text/html
Policy Match
Decryption policy: None
Routing policy: Global Routing Policy
Access policy: Global Access Policy
Final Result
Request completed
Details: Transaction permitted
Trace session complete
URL Check
Object Size: 187 bytes
MIME-Type: text/html
Policy Match
Decryption policy: None
Routing policy: Global Routing Policy
Access policy: Global Access Policy
Final Result
Request completed
Details: Transaction permitted
Trace session complete
URL Check
URL Category: Adult/Sexually Explicit
WBRS Score: 3.0
Policy Match
Decryption policy: None
Routing policy: None
Access policy: Bypass_IP
Final Result
Request blocked
Details: Request blocked based on predefined URL category
Trace session complete
12-11-2008 05:08 PM
I believe i have had something similar,
For me it was having multiple groups returned as "Authorised Groups" and the workaround for me was to remove all the other groups that are returned except the one I want to test for (i.e. that matches the access policy) and it appears to work
12-11-2008 09:45 PM
Andrew,
Are you including an IP address in steps 1 and 2 above?
I recommened filing a support ticket and having technical support investigate the issue deeper.
12-12-2008 10:39 AM
Unfortunately, yep, I am including a generic IP that's on our LAN. I'll open a ticket and see what they say!
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