Uncategorized URL

[mmdieder77]

Hello,

I have a new URL that is being blocked by Cisco Ironport and was hoping you could possibly help me.  The URL is www.manayunkers.com/wp and it is to be a community webpage/blog for the town of Manayunk which is in Philadelphia, PA.  This site is coming up uncategorized and I don't have the ability to change this on my end.  Would you be so kind to help me in assigning a category?

Thank you in advance for anything you can do!

Matt D.

[Aaron Lamey]

I used to solve this problem by creating a whitelist policy and allowing it that URL in the whitelist. It's been a while so someone chime in if something more robust has come along.

The last time I used a IronPort you could only suggest a category be changed, but could not manually reassign the category any url was assigned.

Aaron

[Puja Mahapatra]

Hello Matt,

You can use the tool below to assign the URL a category, you will need your CCO id and password to loginto the site:

https://securityhub.cisco.com/web/submit_urls

If you are unable to change the category please let me know and i can do it on your behalf.

I hope this helps.

Regards,

Puja

[mmdieder77]

Hi Puja!

Unfortunately I am unable to change the category on my end.  Thank you so much in advance if you can do so on my behalf.

Best regards,

Matt

[Puja Mahapatra]

Hello Matt,

I have categorized the url under the category of "Online Communities" , This change will take about 4-8 hours to reflect at your end. If  do not see the change latest by tomorrow, please let us know.

Regards,

Puja

[mmdieder77]

Thank you so much, Puja, you are wonderful!  It is service from people like you are why I love Cisco!!

Best regards,

Matt