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New Member

External IP addressing dialing

My client recently implemented WebEx-TelePresence with one SX20 endpoint.  It works great when dialing URI addresses to external partners.  However, one of their partners can only be dialed by a public IP address.  The call fails to connect when dialing by the IP address.  Is this allowed through the WebEX-TP dial plan for registered endpoints?  I know the IP address is good because I can dial it from my company's C20 and my Movi client with no problem.

Thanks,

Mike          

  • WebEx Telepresence
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: External IP addressing dialing

Hi Peterson,

Webex Telepresence has an IVR service.  Please download the attachment to see how to use the feature.

Regards,

Jason

2 REPLIES
Cisco Employee

Re: External IP addressing dialing

Hi Peterson,

Webex Telepresence has an IVR service.  Please download the attachment to see how to use the feature.

Regards,

Jason

New Member

External IP addressing dialing

Thanks Jason.  I also found this discussion

https://supportforums.cisco.com/docs/DOC-23176

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