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Can't do "cms register" after "restore factory-default" on WAE

I have a lab/test network setup all on WAAS 4.1.1c and needed to do a "restore factory" on a WAE. Now, the Central Manager sees the WAE as unavailable and I can't do a "cms enable" on the WAE to the Central Manager.

I receive a "Registration record for this device already exists or other nodes share the fol

register: Registration failed(512).

cms: unable to register node" when I do the "cms enable" on the WAE. But can't find a way to remove the node from the Central Manager DB, or other way that would let me re-register the node to the Central Manager. Been looking on CCO for over an hour now and no luck.

Anybody have any thoughts on what the fix might be?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Can't do "cms register" after "restore factory-default" on W

Have you deleted the WAE from the CM gui (use the trash can icon).

Then you should be able to re-register the box. It already has the device in the CMS database and it won't allow until that is cleaned up. The device is using new registration keys that don't match the older ones.

Dan

2 REPLIES
Cisco Employee

Re: Can't do "cms register" after "restore factory-default" on W

Have you deleted the WAE from the CM gui (use the trash can icon).

Then you should be able to re-register the box. It already has the device in the CMS database and it won't allow until that is cleaned up. The device is using new registration keys that don't match the older ones.

Dan

New Member

Re: Can't do "cms register" after "restore factory-default" on W

Hi you can use the command "cms deregister force" (enable mode) on the WAE device that was restored.

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