Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Cisco WAAS moibile integrated with Symantec Backup Exec 2010

Here customer requirement is to take backup of opened Database file .fdb
(Microsoft Dynamic Navision) integrated with WAN optimization (Cisco WAAS

Problem is  Cisco WAAS mobile is not optimizing  Symantec backup process when backup job is running.

Please find attached files (WAAS mobile accleration status with symantec
backup process).

Customer is using Microsoft Dynamics Navision (ERP application).

WAAS mobile client is connecting and file copy is accelerating, but
symatec backup (beremote.exe) and Navision (fin.exe) processes are not

I added above processes in WAAS mobile server's acceleration list.

Please advise if any changes has to made in WAAS mobile server.


Cell: 9000012355

  • Wide Area Application Services (WAAS)

Re: Cisco WAAS moibile integrated with Symantec Backup Exec 2010

Hi Prasad,

According to the screen shots provided the fin.exe process is bypassed due to Low Latency.  From the admin guide this means:

  • Bypassed : Low Latency. The latency between the client and the application server is less than the latency threshold, which is 10 ms by default. This threshold may be modified on the Connection Settings tab on the Configure > Clients > Networking page.

Also, I see SERVER.exe process is going to the same server or subnet as fin.exe but is bypassed due to Pre-Existing connection.

  • Bypassed: Pre-existing Connection. When WAAS Mobile is started after other applications, the existing TCP connections associated with those applications will not be reset unless the “Auto Reset Connection” property has been selected for the process in the Accelerated Processes table, and hence, these pre-existing connections will be bypassed.

Lastly, I see bermote.exe is listed as Bypass Reason Unknown in one of the screen shots.

  • Bypassed : Reason Unknown. This message will occur when an attempt to reset a TCP connection associated with an application that has been configured to have these connections be automatically reset (via the Accelerated Processes table on the Configure > Clients > Acceleration page) fails.

Is this client actually accessing a server that is remote for these first two processes?

For the last process, did we try to first exit the application in question and all the associated processes (beremote, and any other processes that may get started with this application), then start the WAAS Mobile client, then finally start the associated process/application?


Mike Korenbaum

P.S.  If this answers your question please mark it as such.

This widget could not be displayed.