06-14-2012 01:37 PM
I recently replaced a WAVE 574 in the data center with vWAAS. That has gone fine with no problems. I deleted the WAVE 574 from the CM about 3 weeks ago and now am re-purposing the device at a new remote site. I can ssh to the device , it is pointed to the CM, cms is enabled but it is not on-line. It does not appear in the CM GUI at all, is there a CLI command to list the devices? The WAAS is the 2nd behind a IOS firewall, the ACL hit count shows traffic on 443 to the CM, but the hit count for the ACL from the CM to the device shows nothing. I can ping in both directions from CM to the device. All devices are on 4.4.1. Any suggestions? The only log is about secure-store not being able to contact the CM for the key.
Jun 14 14:35:15 [172.16.33.3.2.2] 2012 Jun 14 14: java: %WAAS-CMS-6-700001: CESecureStoreFacade(ma
in): Performing secure store operation open from CLI
Jun 14 14:35:16 [172.16.33.3.2.2] 2012 Jun 14 14: java: %WAAS-CMS-4-700001: CESecureStoreFacade(ma
in): Failed to retrieve key from key manager.Can't retrieve key from CM
Jun 14 14:35:16 [172.16.33.3.2.2] 2012 Jun 14 14: ss_init: %WAAS-CMS-6-700001 Failed to retrieve k
ey from key manager.Can't retrieve key from CM
Solved! Go to Solution.
06-15-2012 06:11 AM
Good afternoon,
If you deleted the device from the central manager but didn't first do a deregister on the WAE, the WAE believes it's still registered, even though it's not.
To solve this, try using the command "WAE# cms deregister force" and then try to register it to the central manager again.
I hope this helps
Daniel
06-15-2012 06:11 AM
Good afternoon,
If you deleted the device from the central manager but didn't first do a deregister on the WAE, the WAE believes it's still registered, even though it's not.
To solve this, try using the command "WAE# cms deregister force" and then try to register it to the central manager again.
I hope this helps
Daniel
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