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New Member

nodemgr: The cifsao service has been disabled;cifs accelerator keepalive failure

the cifs accelerator keeps going in to shutdown. I have viewed the whitepapers and several articles saying that this should be fixed in previous versions of software releases but it is not. If I enable the cifs accelerator it runs briefly then shuts back down.

  • Wide Area Application Services (WAAS)
11 REPLIES
Cisco Employee

Re: nodemgr: The cifsao service has been disabled;cifs accelerat

What version of WAAS are you running?

Thanks,

Zach

New Member

Re: nodemgr: The cifsao service has been disabled;cifs accelerat

We are running...4.1.5f

I found a post about clearing the files in /local1/crash and /local1/core_dir. I did that and some have cleared up. I did not save the files for review. However,

i have one that keeps recreating the files in both directories. May have to do TAC case on it.

Thanks, Jim C.

New Member

Re: nodemgr: The cifsao service has been disabled;cifs accelerat

I have two WAEs that will not stop creating crash core-files....

Cisco Employee

Re: nodemgr: The cifsao service has been disabled;cifs accelerat

Please post the core file so we can analyze it.

Thanks,

Zach

New Member

Re: nodemgr: The cifsao service has been disabled;cifs accelerat

Here are the corefiles from the two(2) WAE's.

Thanks,

Jim

Cisco Employee

Re: nodemgr: The cifsao service has been disabled;cifs accelerat

Jim,

Can you please post the output of show accelerator?

Thanks,

Zach

New Member

Re: nodemgr: The cifsao service has been disabled;cifs accelerat

Here are the sh accerlerator outputs for both WAE's.

FL008-WAAS#sh acc

Accelerator     Licensed        Config State    Operational State
-----------     --------        ------------    -----------------
cifs            Yes             Enabled         Running
epm             Yes             Enabled         Running
http            Yes             Enabled         Running
mapi            Yes             Enabled         Running
nfs             Yes             Enabled         Running
ssl             Yes             Enabled         Running
video           No              Disabled        Shutdown
wafs-core       Yes             Disabled        Shutdown
wafs-edge       Yes             Disabled        Shutdown

------------------------------------------------------------------------------------------------------

TX053-WAAS#sh acc

Accelerator     Licensed        Config State    Operational State
-----------     --------        ------------    -----------------
cifs            Yes             Enabled         Running
epm             Yes             Enabled         Running
http            Yes             Enabled         Running
mapi            Yes             Enabled         Running
nfs             Yes             Enabled         Running
ssl             Yes             Enabled         Running
video           No              Disabled        Shutdown
wafs-core       Yes             Disabled        Shutdown
wafs-edge       Yes             Disabled        Shutdown

New Member

Re: nodemgr: The cifsao service has been disabled;cifs accelerat

I'm having the same issues. Also, users are unable to map network dives unless I manually shutdown the CIFS service.

New Member

Re: nodemgr: The cifsao service has been disabled;cifs accelerat

I had to to perform a "restore factory-default preserve basic config" to clear this issue. You'll want to do the "preserve basic config if it's remote especially to keep connection to the device.

Jim C.

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