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the active alarm - offline wae - is not possible to Acknowledge

Hi,

I tried to acknowledge the active alarm (when the remote wae ia offline), but it is not possible. I still see this alarm as active and there is no moving from the Active Alarms pane to the Acknowledged Alarms pane:-( When I deactivate this device - again I can't to acknowledge this type of alarm:-(

Thank you

Roman

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