11-10-2010 08:02 AM
Hi @ll
I'm having problems modifying documents (MS Office files) through my Cisco Edge WAE and I don't know if it's a problem in the cache or where the problem may be so I hope any of you have had this problem before to help me out finding a solution.
This is the scenario:
My Cisco Edge WAE is running the version 4.0.19.b14. For the moment I'm not using WCCP (to be implemented in the near future). The device is registered with the CM with Edge and print services enabled.I have the file server exported and pointing to my NAS server (apparently, all these steps have been well configured).
Lets say the NAS server is called NAS01 and I have the connectivity created call ESM exported to my NAS01 file server with the alias NASFS01 and the edge device assigned to this connection. All seems to be correct, in fact, if I type the Alias NASFS01, I can reach the server with no problem and create an excel document for example but when I try to open the same file and get it modified and I got the message that I don't have enough rights to do it, strange because if I have a look at the permissions of the folder (NAS01) I can see myself with full permissions.
I tried to get access and do the same in other WAAS out of my region, and it worked perfectly with the same access.
The only thing I saw was when I type #sh disk details:
The part in bold sounds starge to me...
disk00: Present WD-WCANY3253596 (h00 c00 i00 l00 - Int DAS-SATA)
238472MB(232.9GB)
disk01: Present WD-WCANY4269388 (h00 c00 i01 l00 - Int DAS-SATA)
238472MB(232.9GB)
Mounted file systems:
MOUNT POINT TYPE DEVICE SIZE INUSE FREE USE%
/sw internal /dev/md0 991MB 621MB 370MB 62%
/swstore internal /dev/md1 991MB 285MB 706MB 28%
/state internal /dev/md2 5951MB 191MB 5760MB 3%
/local/local1 SYSFS /dev/md5 11903MB 341MB 11562MB 2%
/disk00-04 CONTENT /dev/md4 209177MB 466MB 208711MB 0%
.../local1/spool PRINTSPOOL /dev/md6 991MB 16MB 975MB 1%
Software RAID devices:
DEVICE NAME TYPE STATUS PHYSICAL DEVICES AND STATUS
/dev/md0 RAID-1 NORMAL OPERATION disk00/00[GOOD] disk01/00[GOOD]
/dev/md1 RAID-1 NORMAL OPERATION disk00/01[GOOD] disk01/01[GOOD]
/dev/md2 RAID-1 NORMAL OPERATION disk00/02[GOOD] disk01/02[GOOD]
/dev/md3 RAID-1 NORMAL OPERATION disk00/03[GOOD] disk01/03[GOOD]
/dev/md4 RAID-1 NORMAL OPERATION disk00/04[GOOD] disk01/04[GOOD]
/dev/md5 RAID-1 NORMAL OPERATION disk00/05[GOOD] disk01/05[GOOD]
/dev/md6 RAID-1 NORMAL OPERATION disk00/06[GOOD] disk01/06[GOOD]
Anyone has any idea about why this could be happening?
Thanks a lot in advance for your help!!
Solved! Go to Solution.
11-10-2010 08:43 AM
Hi,
Reading below description, looks like your issue is discussed in below link.
http://www.cisco.com/en/US/ts/fn/633/fn63320.html
Please check and see if you have this behavior and upgrade the code. Thanks.
Ahsan
11-10-2010 08:43 AM
Hi,
Reading below description, looks like your issue is discussed in below link.
http://www.cisco.com/en/US/ts/fn/633/fn63320.html
Please check and see if you have this behavior and upgrade the code. Thanks.
Ahsan
11-11-2010 03:54 AM
Thank you so much!!! This was driving me crazy and now it's solved.
I really appreciat it!!
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