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Waas error message - WAAS-SYS-4-900000: time.c: can't update CMOS

This was moved from another board,

I this error on our syslog server from our WAE-7371 (running older code, but that is in the works to upgrade shortly,4.1.3b) , and I have checked the clocks on the inline devices and the CM and all are set insync.  Any other ideas?

kernel: %WAAS-SYS-4-900000: time.c: can't update CMOS

1 ACCEPTED SOLUTION

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Cisco Employee

Re: Waas error message - WAAS-SYS-4-900000: time.c: can't update

Hi Cora,

With the NTP source being the same on on all devices and the clock in sync among them, the battery problem was confirmed in the bmc.log as the last entries indicated the power off/down with timestamp 01/02/1970.

The resolution is to RMA the appliance.

Regards,

Fabio Bergamo

Cisco TAC

2 REPLIES
New Member

Re: Waas error message - WAAS-SYS-4-900000: time.c: can't update

Did a TAC, and they suggested it may be a Bad CMOS battery.

Cisco Employee

Re: Waas error message - WAAS-SYS-4-900000: time.c: can't update

Hi Cora,

With the NTP source being the same on on all devices and the clock in sync among them, the battery problem was confirmed in the bmc.log as the last entries indicated the power off/down with timestamp 01/02/1970.

The resolution is to RMA the appliance.

Regards,

Fabio Bergamo

Cisco TAC

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