Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 

WAAS integrated service module is waiting for registration message on 2811 router

i have a problem with my cisco WAAS network module which is i can't login console to the integrated service engine as follows :

Router#service-module INtegrated-Service-Engine 1/0 session

Trying 10.52.55.253, 2066 ... Open

then i cleared the session and found that Service Module is waiting for registration message as follows:

Router#

Router#service-module integrated-Service-Engine 1/0 status

Service Module is Cisco Integrated-Service-Engine1/0

Service Module supports session via TTY line 66

Service Module is waiting for registration message

Service Module status is not available

Router#

Trying to shutdown Service Module Integrated-Service-Engine1/0

then i tried to shutdown but got the following error:

Router#service-module integrated-Service-Engine 1/0 shutdown

Do you want to proceed with shutdown?[confirm]

Service module is not in steady state: shutdown may not work! proceed?[confirm]

Use service module reset command to recover from shutdown.

WARNING: Confirm that the service-module status shows 'is Shutdown' before removing the module or powering off the system !

Router#

Service module in slot 1 shutting down in 105 seconds...

Service module in slot 1 shutting down in 90 seconds...

Service module in slot 1 shutting down in 75 seconds...

Service module in slot 1 shutting down in 60 seconds...

Service module in slot 1 shutting down in 45 seconds...

Service module in slot 1 shutting down in 30 seconds...

Service module in slot 1 shutting down in 15 seconds...

Feb 21 12:17:49.411: %SERVICEMODULE-5-SHUTDOWN1: Service module Integrated-Service-Engine1/0 shutdown not complete: removing the module may currupt the hard-disk

please could you help me with this

Mohammad Hamed

eng.m.hamed@hotmail.com

Everyone's tags (1)
1 REPLY
Cisco Employee

WAAS integrated service module is waiting for registration messa

Hi Mohamed,

Is this a new installation or has this worked before?

If this has worked before, for how long has it worked fine, when did it stop and what happened in your network around the time this stopped to work?

If this a new installation, the messages you see can be normal, if you haven't installed any software on the module yet. In the case please to through the instructions in the following documents to correctly install WAAS on the SRE:

http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v421/module/installation/guide/wssmcfg.html

http://www.cisco.com/en/US/docs/routers/access/interfaces/software/feature/guide/ism-sm-sre.html

Regards,

Michael

1607
Views
0
Helpful
1
Replies
CreatePlease to create content