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WAE-674 not retaining network settings when configured using recovery CD

WAE-674 Issues


Here is the story so far:


Disks crashed. Installed new disks. Inserted the recovery CD. wiped disks and installed .bin image. tried to configure network settings. No error message but interface settings did not stick. I am 100% positive that the network settings were correct. cannot connect to the device via telnet. Can see the device with CDP but no IP address configured.


                Device ID: NO-HOSTNAME
                Entry address(es):
                Platform: OE674,  Capabilities: Host
                Interface: GigabitEthernet1/0/23,  Port ID (outgoing port): GigabitEthernet 1/0
                Holdtime : 137 sec

                Version :
                Cisco Wide Area Application Services Software
                Copyright (c) 1999-2013 by Cisco Systems, Inc.
                Cisco Wide Area Application Services Software  Software Release 5.3.3 (build b6 Sep 27 2013)
                Version: oe674-


Could I be having these issues because I am using a monitor and keyboard not a console cable?

Old style console cable not available. equipment is difficult to procure because I'm in the middle of nowhere.

Could the issues be because of the 64bit architecture of WAE-674 i.e could I be using the wrong recovery disk?

Attached are images of the device booting when recovery CD is not inside the device.

Cisco Employee

Hi Kristof, The problem is

Hi Kristof,


The problem is that as soon as the serial port becomes active, the device stops displaying the output to the screen/keyboard so you'll really need an "old style" console cable to see what is really happening with your device.

More info:


  • You can connect a keyboard to any USB port and connect a monitor to the video connector to troubleshoot the BIOS boot process. However, video output is for troubleshooting only during the BIOS boot process. The video output stops displaying when the serial port becomes active. To monitor the boot process in normal operation, use the serial console port. 
    The Serial Attached SCSI (SAS) connector is not supported.
    The systems-management Ethernet connector is not supported.





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