7920 Hidden Menu

[kwonza]

Has anyone had any luck accessing these features. We are unable to access these menu based on the instructions on Cisco docs.

[Rob Huffman]

Hi Kevin,

This metod doesn't work?

Administration options in the Network Config and Phone Settings menus are hidden by default to ensure that users do not make changes that can affect the operation of the phone. You need to start the administration mode on the phone in order to use the options.

Start the Administration Mode on the Phone

Complete these steps in order to open the administration options on the Cisco Unified Wireless IP Phone 7920 so that you can access the hidden options on the Phone menu:

Press the Menu softkey.

Press (the star key). Press (the pound key), and then press (the pound key) again.

Press the green Phone key to open the administration mode.

Hidden options in the Network Config and Phone Settings menu appear.

Step 4 To hide the options, press any key in the first level submenu. Then press the green key.

From this doc;

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml

Rob

[kwonza]

Got it, thanks.

[migilles]

If you have settings access per CallManager config set to restricted or disabled, then will not be able to access these hidden menus. Most of these are also used for troubleshooting purposes as well.