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Community Member

7920 sometimes re-registers

Hi,

Sometimes (:-)) i have the issue that when in incoming call is recieved on my 7920 the phone re-geristers with the callmanager maybe also when it's on stand-by, but then i do not notice the issue) . I made some traces which show that the phone is missing packets (keep alive time-out). I'm located near to an AP, release 3.0 / 3.1 (it looks similar to the bug in release 2.0 (CSCsb13680)

Does anyone has a simlar issue?

Reg

Goen

3 REPLIES
Cisco Employee

Re: 7920 sometimes re-registers

Are you using Airespace controller with 4.0 version? If so, need to set the platinum qos profile to use 802.1p tag of 7 vs 6. Was an aging feature implemented in 4.0 that could age out packets quickly. The 7920 sleeps every other 2 seconds when idle, so possible these packets wouldn't make it to the phone.

Ensure you are using 3.01 on the 7920.

Community Member

Re: 7920 sometimes re-registers

I'm using, the old fashioned, stand alone APs (1200)

Goen

Cisco Employee

Re: 7920 sometimes re-registers

Ensure you do not have the STREAM feature enabled, where retransmissions can be limited. You can also attach your ap config here if you like.

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