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New Member

7921 works on CME but cannot reach internet.

We have a AP1131AG that has 2 ssid's set up, one for GuestNet that is broadcast and one that is not broadcast that is for the 7921 phone.

The phone works fine with the CME, can make and receive calls fine.

But the GuestNet ssid can only connect locally and not the internet. If I ping and outside address from the 2811 that we are using for the CME it comes back successful. When I am in the AP, I can ping past the router to the DNS server but not the internet.

Anyone have any ideas, I'm really struggling here.

Thank you!!

3 REPLIES
Cisco Employee

Re: 7921 works on CME but cannot reach internet.

May want to re-word the title here as it sounds like it's an issue with the 7921, when it's really an issue for the guest network for pc users.

I would suggest to check your routing.

New Member

Re: 7921 works on CME but cannot reach internet.

I got this issue corrected.

I needed to configure NAT.

New Member

Re: 7921 works on CME but cannot reach internet.

If your DNS server is inside your Network, then it looks like a NAT problem. It looks like your router is not doing NAT to the IPs of the guest network, thus they cannot reach the internet.

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