7921G & 7925G - 'Ring Out - Speaker' ... why not headset?
The company I work for is a manufacturer, as such we have several factories and people using wireless ip phones.
Until recently we had deployed Spectralink i640s, which when wearing a ruggedised headset, or 'communications earmuffs' would play ringing tone in the earmuff when receiving a call.
We've recently deployed Cisco 7921s and we're in the process of trialling 7925s since they're 'ruggedised'.
The problem is that when a ruggedised headset, ie., earmuff is worn the 7921G rings out of its speaker and not in the headset/earmuff. So the person's phone rings, but because they're wearing earmuffs they don't hear the phone ringing.
On your 7921G or 7925G follow along:
> Settings > Phone Settings > Sound Settings > Ring Out > Speaker (only option).
Why have the 'Ring Out' setting if there's no other option than speaker?
Do I need to be using a special headset for the option to be enabled?
Anyone else got a work-around?
We really want to replace all of our Spectralinks, but at the moment, we can't justify losing that simple functionality that was enabled in phones that are 8+ years old...
Re: 7921G & 7925G - 'Ring Out - Speaker' ... why not headset?
I checked into the wired headset with 7921/7925 and per compliance requirements, we are not allowed to ring to the wired headset, which is why headset and speaker+headset options are disabled when the phone is configured for the Australia network locale.
However we can ring out of band to a Bluetooth headset.
So I would suggest going the 7925 route if you need to ring to the headset and if deploying in Australia using the Australia network locale.
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