cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
343
Views
0
Helpful
1
Replies

7921G and absence of a sound from speaker.

SergeySokolov
Level 1
Level 1

Hi.

No sound from "ear's speaker". There is sound only when I switch on backside loudspeaker.

It is not hardware problem - two devices behave equally.

7906 works fine.

Test enviroment with CUCM 7.0.2 and basic default configuration.

What's wrong?

1 Reply 1

migilles
Cisco Employee
Cisco Employee

If it works when in speakerphone mode but not in handset mode, then definitely appears to be a hardware issue.

When you are in handset mode, does it show an icon that there is a headset plugged in?

Review Cisco Networking products for a $25 gift card