I just purchased a 7971G phone and I tried updating the firmware to 1.1.1 using a USB connection since I cannot connect to my wireless network since it is using PEAP.
I was unable to determine the current firmware so I logged into the device's website and tried to upload the 1.1.1 tar file...the secondary progress bar hung near completion but never completed. Even after 45 mins.
I then read that 1.1.1 required 1.04 minimum...so I successfully updated the device to 1.0.5 with no issues.
I then tried the 1.1.1 update and it hung for 30 mins, never completing the secondary progress box. If I click in that box, it goes away and the main Upload page just sits there.
I appreciate any ideas. I cannot connect to my wireless network and then to CM until I get this firmware loaded.
I unchecked the default cisco network profile and the phone says "No Network Profile" and the update is still not completing. I've tried 2 different firmware downloads just to make sure it wasn't corrupt.