Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

7921G not registering with CME 4.0

Hi,

I have a Cisco WIFI 7921G Phone and it keep showing registering & never registered.

Below error in router console:

%IPPHONE-6-REG_ALARM: Name=SEP002255D49E7C Load=CP7921G-MF

G-A.7 Last=Initialized

%IPPHONE-6-UNREGISTER_ABNORMAL: ephone-9:SEP002255D49E7C I

P:10.65.250.12 Socket:10 DeviceType:Phone has unregistered abnormally.

%IPPHONE-6-REGISTER: ephone-9:SEP002255D49E7C IP:10.65.250

.12 Socket:7 DeviceType:Phone has registered.

Is it due to firmware missing in the TFTP ?

we have bello files in the flash

tftp-server flash:P00307020200.bin

tftp-server flash:P00307020200.loads

tftp-server flash:P00307020200.sb2

tftp-server flash:P00307020200.sbn

tftp-server flash:P00403020214.bin

tftp-server flash:apps70.8-3-2SR1.sbn

tftp-server flash:cnu70.8-3-2SR1.sbn

tftp-server flash:cvm70sccp.8-3-2SR1.sbn

tftp-server flash:dsp70.8-3-2SR1.sbn

tftp-server flash:jar70sccp.8-3-2SR1.sbn

tftp-server flash:SCCP70.8-3-2SR1S.loads

tftp-server flash:term70.default.loads

tftp-server flash:term71.default.loads

and under telephony-service

load 7910 P00403020214

load 7960-7940 P00307020200

load 7970 SCCP70.8-3-2SR1S

1 REPLY
Cisco Employee

Re: 7921G not registering with CME 4.0

Per the 7921G Deployment Guide, CME 4.1 is required for 7921 device support. So you will need to upgrade.

See page 5.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7921g/6_0/english/deployment/guide/7921dply.pdf

430
Views
0
Helpful
1
Replies
CreatePlease to create content