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7925 Extension Mobility won't appear

Have a number of 7925 handsets configured exactly like their counterparts, and yet Extension Mobility will not appear under the services... struggling to find a cause, have gone line by line through the configs, cannot find any difference.  Have seen some phones unable to run the services, but not 8 at one time.  Any ideas where to start?

4 REPLIES

Re: 7925 Extension Mobility won't appear

You have same firmware in all of working and non working phones?

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New Member

Re: 7925 Extension Mobility won't appear

Yes, and that was not the issue.  See other reply.

New Member

Re: 7925 Extension Mobility won't appear

Surprisingly, we found a database replication error beteeen the publisher and the subscriber,, and once repaired, the service was able to be added easily to the 8 phones... very odd indeed, but resolved.

Cisco Employee

Re: 7925 Extension Mobility won't appear

Please mark this thread as answered as you have a solution to your issue now.

Thanks.

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