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New Member

7925G stuck in recovery mode

hi

just finished uploading image via USB and everyhting worked fine but when i power up phone, it goes back to recovery status and says "web access available" http://192.168.1.100

i open the page and it has the image that i've uploaded but it doesn't boot properly

image uploaded is 1.4.4

Thanks

Alan

3 REPLIES
New Member

7925G stuck in recovery mode

Hello,

By default, the  Cisco Unified Wireless IP Phone 7925G is configured with 192.168.1.100  so you cannot use this IP address for the PC.

Make sure to use an IP address that is  not in use on any other interface on the PC.

For more information check the following cisco doc:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/administration/guide/7925cfgu.html

New Member

7925G stuck in recovery mode

Thanks Mantej.

My pc was set for 192.168.1.10 and all was working fine till it was supposed to boot with new image.

To give you more background, i first uploaded new image to CCUM and pushed it to all 7925's which worked fine for most but not for this one; then i tried to upload through web interface - still no luck

this was last resort and now i have phone that is not working at all.

I'll have to send it back as it is still under warranty

Thanks

Alan

Cisco Employee

Re: 7925G stuck in recovery mode

Try re-downloading the 1.4.4.3 TAR file and perform the recovery process again.
If still issues, then RMA the phone.

Sent from Cisco Technical Support iPad App

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