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New Member

Access-Point Names in Site Survey 7921 / 7925

In some of our facilities, I'm able to see the AP name in my survey tool of my 792x phone.  Yet in others, I only see the MAC address.  Am I missing a WLC configuration somewhere that allows this to appear on my phone?

Hall of Fame Super Gold

Re: Access-Point Names in Site Survey 7921 / 7925

Define "others"?  The Site Survey tool of the 7921/7925 is limited to the SSID the phones are configured to go.  If you, for example, use the 7921/7925 tool to survey the local supermarket they won't see it unless the SSID they were configured are not there.

New Member

Re: Access-Point Names in Site Survey 7921 / 7925

Thanks for the reply.  Functionally, the phone works throughout the entire building and I'm only referring to 1 internal SSID used by the phones in my scenarios described below.

We have a multi-floor building.  One some floors of the building, while using my 7925, I'm able to view the AP name.  Yet - on other floors of the same building, I see only the AP MAC address.

We have floors mapped to specific WLCs. So floor 1 will be mapped to WLC 1, floor 2 will be mapped to WLC 2....etc.   So it must be a setting with the WLC that publishes the AP name to the phone.

Cisco Employee

Re: Access-Point Names in Site Survey 7921 / 7925

Need to ensure Aironet Extensions is enabled in the WLC/AP config.

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