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Anonymous
N/A

Can not install USB Drivers for 7921

I downloaded the USB-Install-7921-7925.1-0-2a.exe from CCO. I tried to install it but I am getting a Microsoft Logo failure message. The instructions said I would see that. Per the instructions, you can say Continue Anyway. When I get my error I don't get the Continue Anyway option. Is anyone else having this issue?

3 REPLIES
Cisco Employee

Re: Can not install USB Drivers for 7921

I have installed the driver many times on many different Windows XP systems and no issues.

Can you try another PC?

Anonymous
N/A

Re: Can not install USB Drivers for 7921

I think it has something to do with my permissions. I am trying to install it on a Government PC. They have some really particular restrictions on what an and can not be installed. I will have one of the Desktop IT people check it.

Thanks!

Cisco Employee

Re: Can not install USB Drivers for 7921

You will need to ensure you have administrative rights in order to install hardware.

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