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Cisco 7921G Site Survey Report: Country Code error

I have Cisco 7921G phone which is not registering on WISM and displaying error ‘connection failed’.

I have found the below error once activated the site-survey from Phone.

The country code AE is not supported. (Country is UAE).

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Cisco Employee

Re: Cisco 7921G Site Survey Report: Country Code error

Hi,

I already saw the phone not supporting Qatar and Croatia country code (their support is new on the WLC side).

I would advise to configure the wireless infrastructure to another country code with the same regulations so that the phones can work.

Waiting for a new phone firmware supporting that.

Nicolas

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1 REPLY
Cisco Employee

Re: Cisco 7921G Site Survey Report: Country Code error

Hi,

I already saw the phone not supporting Qatar and Croatia country code (their support is new on the WLC side).

I would advise to configure the wireless infrastructure to another country code with the same regulations so that the phones can work.

Waiting for a new phone firmware supporting that.

Nicolas

===

Don't forget to rate answer that you find useful

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