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New Member

Phone 7921 and WLC/WISM 6.0.182

Hi,

I'd like to know if some one has an installation with Wireless Controller release 6.0.182 and ip phone 7921 release 1.3(3). With these releases the ip phone randomly get the error "Leaving serviced area" not only while roaming but also when it is on its docking.This issue was present in 2 different site installation. Now in one installation I had to downgrade the controllers to release 5.2.193 and now all work fine. I already open a case to TAC but since it seems a problem not known I wanted to understand if I am the only one to have it.

2 REPLIES
Cisco Employee

Re: Phone 7921 and WLC/WISM 6.0.182

We do not recommend to use 6.0.182.0 for VoWLAN at this point.

5.2.193.0 is the recommended version.

Leaving Service Area indicates that the current BSS has been lost.

Also see CSCta29484.

New Member

Re: Phone 7921 and WLC/WISM 6.0.182

Hi Michael

Thank you very much for your quick response, It was very appreciated

Regards

Giovanni

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