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New Member

Settings locked!...

Just received the 7921, and wondering how to unlock the settings.. ?

The manual just says: contact your system administrator... ohh gee - I?m the SA...

Regards

Steffen

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Settings locked!...

Hi Steffen,

Have you tried this method?

Accessing Network and Phone Settings

You can view and change many network configuration options and phone settings for the Cisco Unified Wireless IP Phone 7921G by using the Settings menu.

--------------------------------------------------------------------------------

Note You can control whether a Cisco Unified Wireless IP Phone 7921G has access to the Settings menu from the Cisco Unified CallManager Administration Phone Configuration page. Use the Settings Access field in the Product Specific Configuration section of the phone configuration page.

To access the Settings menu, follow these steps:

Procedure

--------------------------------------------------------------------------------

Step 1 Press on the Navigation button for (Settings).

Step 2 Use these menu options to view or change settings:

Phone Settings

Network Profiles

Security Configuration

USB Configuration

--------------------------------------------------------------------------------

Note: These options are configurable; other options are display only.

--------------------------------------------------------------------------------

Step 3 To select the item that you want to configure or view, do one of these actions:

Use the Navigation button to scroll to the item and then press the Select button.

Use the keypad to enter the number that corresponds to the item.

Step 4 **If a menu option is locked , you must press ** # on the keypad.

From this doc;

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a008079b4ce.html#wp1328723

Hope this helps!

Rob

6 REPLIES
Hall of Fame Super Red

Re: Settings locked!...

Hi Steffen,

Have you tried this method?

Accessing Network and Phone Settings

You can view and change many network configuration options and phone settings for the Cisco Unified Wireless IP Phone 7921G by using the Settings menu.

--------------------------------------------------------------------------------

Note You can control whether a Cisco Unified Wireless IP Phone 7921G has access to the Settings menu from the Cisco Unified CallManager Administration Phone Configuration page. Use the Settings Access field in the Product Specific Configuration section of the phone configuration page.

To access the Settings menu, follow these steps:

Procedure

--------------------------------------------------------------------------------

Step 1 Press on the Navigation button for (Settings).

Step 2 Use these menu options to view or change settings:

Phone Settings

Network Profiles

Security Configuration

USB Configuration

--------------------------------------------------------------------------------

Note: These options are configurable; other options are display only.

--------------------------------------------------------------------------------

Step 3 To select the item that you want to configure or view, do one of these actions:

Use the Navigation button to scroll to the item and then press the Select button.

Use the keypad to enter the number that corresponds to the item.

Step 4 **If a menu option is locked , you must press ** # on the keypad.

From this doc;

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a008079b4ce.html#wp1328723

Hope this helps!

Rob

New Member

Re: Settings locked!...

Briliant..

thanks

Steffen

Hall of Fame Super Red

Re: Settings locked!...

Hi Steffen,

Thanks for the nice words and rating! It does hurt when we are the admin people and we are supposed to consult with ourselves :) It always strikes me as somewhat ironic when this happens.

Take care,

Rob

New Member

Re: Settings locked!...

Hi again

Can I use the 7921G with CCM 4.13 ??

And in the 7921G documentation, it gives a webadress where I can DL the USB drivers - but the web adress is empty ?

Regards

Steffen

New Member

Re: Settings locked!...

Found it...

S

Cisco Employee

Re: Settings locked!...

The 7921 is supported on CM 4.1 and higher.

For USB drivers this is available on the software site @ http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto.

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