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New Member

Cisco Wireless Lan Controller 2504

Hello:

Good morning; I lost the password to my Wireless Lan Controller. Everything was fine until a few days ago, and now can not login. 
Is there any way to recover. The model of Controller is AIR-CAP2602E-A-K9, the software version is 7.4.110.0 .

Please, anyone, can help me.

Regards.

Fernando.

  • Wireless LAN Controller Config Analyzer (WLCCA)
6 REPLIES
Silver

Hi,Are you trying to recover

Hi,

Are you trying to recover a wireless controller or an access point? AIR-CAP2602E-A-K9 is an access point.

To restore password on a 2504 controller, connect to the controller via the console port and then enter Restore-Password at the user prompt.

 

Thanks

John

New Member

OK. This work fine.Thanks for

OK. This work fine.

Thanks for yopu help.

Regards.

 

Fernando.

Silver

Im sorry, but there is no

Im sorry, 

but there is no such command as "restore-password"

WLC's do not have a way to password recover, you have to completely  revert it do default and reconfigure it again:

Here is guide on how to: http://www.cisco.com/c/en/us/support/docs/wireless/2000-series-wireless-lan-controllers/71094-wlcm-pwr.html


In summary, you can either revert it through BOOT or at initial start-up type in as user: "recover-config"

Nonetheless, they will revert your controller to default.

 

New Member

Hello Good morning ; thank

Hello Good morning ; thank you very much for your reply and information, but solving the " restore- password" command, if it worked , this command is entered when you connect via console cable to the WLC , the WLC , asks for "User " , here is entered the "restore -password " command then prompts you to enter a username and password , you enter a new username and password , and voila, you have access to the controller again . THE new user that is created with this command have privileges READ / WRITE to the WLC . The information you sent me is on a WLC Module in my case this is a 2504 model WLC APPLIANCE Anyway I appreciate the information.

Greetings .
Fernando .
Silver

Anyway, nonetheless try

Anyway, nonetheless try rebooting your switch and when it prompts for user type in:

NOTE: Make sure to not press enter

"restore-password" 

 

I forgot to add on my previous post that on releases 5.1 and up this command is already supported.

https://supportforums.cisco

https://supportforums.cisco.com/document/26646/how-recover-password-cisco-wireless-lan-controller

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