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There are no clients on this floor. Either you don't have any location server which locates clients or none of your location servers detected any clients on this floor error message is reported on the Wirless Control System (WCS)

Core Issue

You may get this error message if there is a problem in communication between the Cisco Wireless Control System (WCS) and the location appliance

Resolution

Check for  one of the following issues.

1. Make sure the Location appliance is completely configured. This happens to be major cause most of the times. Refer Configuring Location Appliance.

2. Make sure Location server is added to  WCS.

3. Ensure that system time is in sync between WCS and Location server. It  may be off by few seconds.

4. Make sure all the boxes are checked under Locate-->location servers--> (click on the location server) >Administration-->polling parameter

Problem Type

Error message

Products

Wireless Control System

Wireless Devices Errors, Warnings, Statistics and Log Messages

There are no clients on this floor. Either you don't have any location server which locates clients or none of your location servers detected any clients on this floor.

Version history
Revision #:
1 of 1
Last update:
‎06-22-2009 05:30 PM
Updated by: