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Understanding Cisco 5508 WLC Licensing


Cisco 5508 wireless controller offers AP association quantity support via upgradeable software licenses.

This is different than other controller models that have ‘hard set’ ap quantity support (NME-WLC, 2100, 4400 and Wism series).   The number of supported access points for non 5508 WLC’s can be inferred from the model number of the corresponding controller.  For example, the AIR-WLC4402-12-K9 supports 12 access points, the AIR-WLC2106-K9 supports 6 access points,  and the NME-AIR-WLC8-K9 supports 8 ap’s.  Wism controllers have two onboard controllers which each support 150 access points, for a total of 300.

You can order Cisco 5500 Series Controllers with support for 12, 25, 50, 100, 250 or 500 access points as the controller's base capacity. You can add additional access point capacity through capacity adder licenses available at 25, 50, 100 and 250 access point capacities. You can add the capacity adder licenses to any base license in any combination to arrive at the maximum capacity of 500 access points. The base and adder licenses are supported through both rehosting and RMAs.

Key points to be aware of:

·       

S       Support for 500 access point licenses is a new feature and requires WLC code 7.0.98:

http://www.cisco.com/en/US/docs/wireless/controller/release/notes/crn7.0.html#wp626190

·        

B       Before 6.0.196, licenses were separated in to BASE and PLUS types.

With 6.0.196 and all later code (including 7.0 releases), All features included in a Wireless LAN Controller Wplus license are now included in the base license.

http://www.cisco.com/en/US/docs/wireless/controller/7.0/configuration/guide/c70ccfg.html#wp1971780

·         
    5508’s are shipped with both permanent and evaluation base and base-ap-count licenses that expire after 60 days.

FAQ’s


Q: How do I obtain a 5508 license?

A: Licenses may be purchased through Cisco or your Cisco reseller

 
Q: How do I install a new 5508 license?

A: The license file must first be downloaded to a TFTP server that the 5508 can reach via IP.  Once this has been done, refer to the following URL for   the remaining steps:

http://www.cisco.com/en/US/docs/wireless/controller/7.0/configuration/guide/c70ccfg.html#wp1879819


Q: How do I view the current license status of a 5508?

A: Via the controller’s GUI interface, Choose Management > Software Activation > Licenses
http://www.cisco.com/en/US/docs/wireless/controller/7.0/configuration/guide/c70ccfg.html#wp1879892


Q: I’ve just received a replacement/RMA 5508 for a failed unit.  How do I transfer the license to the new 5508?

A: Replacement 5508’s come preinstalled with the following licenses: permanent base and evaluation base, base-ap-count, which are valid for 60  days.  Within 60 days you’ll need to register the existing license for the new 5508.

Have the following information available:

1)      Product ID, which will always be: AIR-CT5508-CA-K9

2)      Serial  number of the failed/old 5508

3)      Return Material Authorization (RMA) Number provided with replacement 5508

Once you have the above information ready, access the following URL to submit the request to have the license reassigned:

https://tools.cisco.com/SWIFT/Licensing/LicenseAdminServlet/getProducts

Select  Cisco 5500 Series Wireless Controllers” then click Goto RMA Portal’

Enter the requested information along with the security word authenticator and click ‘Continue’ (Serial and RMA numbers below are for display only):

image003.jpg

Follow the remaining prompts, and the rehosted license will be emailed to you, usually within an hour.

Procedure from 7.0.98 configuration guide:

http://www.cisco.com/en/US/docs/wireless/controller/7.0/configuration/guide/c70ccfg.html#wp1880402

Version history
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Last update:
‎03-15-2011 11:42 AM
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Comments

thanks Jeffery for this useful information.

New Member

Yes it was really useful. and thanks for the links

Cisco Employee

Hi, glad this is helpful.

Cisco Employee

Nice Info Jeff!! was researching and found this which had everything u rock!!!

New Member

Is it possible to transfer licenses from one WLC to another WLC?  Consider a scenario where a customer has a 5508-50 WLC.  They buy another company that also has a 5508-50.  Ignoring redundancy for a moment, is there a way for the customer to migrate the licenses from the second 5508 so that they have a single 5508 with 100 licenses?

Cisco Employee

Jason,

This is possible, however please engage TAC for the latest policies on this practice:

Sub-Technology: 5500 Series Wireless LAN Controller (AIR-CT5508)

Problem Code: Licensing

Best,

Drew

New Member

Hi... kind of the same question Jason already asked.

I have a situation where a costumer currently has an AIR-WLC4402-25-K9. he would like to upgrade to 5508 is it possible to migrate the 25 licenses in the 4400 to the 5508?

Cisco Employee

Hi Dimitri,

Transfer of license from one controller model to another is not allowed due to pricing discrepancy and difference in values.

New Member

I want to ask if my 5508 currently has 12 AP license, if I buy 2pcs of L-LIC-CT5508-5A, is it able to handle 22 APs?

That is correct.

Steve

New Member

Hi can i install multiple licence in 5508 WLC, we have base licence 12 ,100 adder and want to add 140 + AP..

Cisco Employee

Sanjay,

Yes. The additive capacity licenses allow for the  increase in access point capacity supported by the controller up to a  maximum of 500 access points. Refer to the link below for the part numbers:

Table 6

http://www.cisco.com/en/US/prod/collateral/wireless/ps6302/ps8322/ps10315/data_sheet_c78-521631.html

New Member

Thanks Wilson..

New Member

Hi,

I have question, I Have RMAs unit, can I use that device as new Controller? can i use that RMAs unit @ new company and purchase AP license for that Controller?

Thanks for your help/advise.

New Member

Hi Rheean,

 

RMA is a replacement for a Faulty device. So you can use it at any location after transferring licenses from faulty unit and returning it to Cisco.

And yes you can purchase AP adder licenses for RMA'ed Units.

 

Regards,

Kamal

New Member

Hello ,

I have a 5508 Wireless controller, it has 55 AP licenses installed on it already. We have bought more 450 adder licenses.

1 Qty = 250 adder licenses

2 Qty = 100 adder licenses

Question = 5508 has max supports 500 license, what if I add 450 licenses on existing 55 licenses(as total becomes 505)?

1. Would the controller take it?

otherwise, what about extra 5 licenses, would they be wasted? is there any way to transfer 5 licenses to other controller ?

Regards,

Suyog

Hall of Fame Super Silver

500 is the most and you can't go over or else the license will not take. So you need to get a 400 then 25 then the rest. 

-Scott 

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Hall of Fame Super Silver

This link explains it pretty good especially if you started with an odd number license like 12 AP's. 

http://www.cisco.com/c/en/us/support/docs/wireless/5500-series-wireless-controllers/112926-5508-wlc-license.html

-Scott 

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New Member

Hi,

I have a WLC with 50 AP base license. Later I upgraded it with 250 AP added license. So currently I have 300AP license. Now I want to add another 250AP license. 50+250+250=550. Will it support?

Hall of Fame Super Silver

The quick answer is no. Max on the 5508 is 500. You need to purchase two 100 AP license counts  

-Scott

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New Member

Hi Scott, I have a wlc 5508 with 200 ap license, now we have to upgrade to 5520 due to business growth.  Question is, can we rehost the license on 5508 to 5520 ?

If not, what would be the best way to protect the investment on 5508 ?

btw, the largest branch will have close to 200 APs, can i still run Flexconnect in central authen local switching ,is there an AP limitation in FlexConnect mode ?

Thanks in advance

Hall of Fame Super Silver

There is no rehosting between the previous controller generation and the new generation controllers. You might want to reach out to your Cisco sales rep to see if there is something where they give you some license when upgrading to the 5520/8540. Might also want to look at CiscoOne smart net which might work for you also. Talk with your rep as that is the best way. 

-Scott

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New Member

Thanks Scott, that is what i thought.

btw, in FlexConnect mode, if branch wan capacity is not a concern, how many ap may i have at a branch, will 200 aps still work ?

Hall of Fame Super Silver

Well here is the two things. If you use FlexConnect groups, the limit is 100 AP's.  Also take a look at your theoretical max number of clients per SSID. Since FlexConnect doesn't support layer 3 roaming (being able to map multiple vlans), having 200 AP's and a lot of clients can go against your organizations subnet size or standard subnet size. Now if this isn't a limitation to you because maybe you have a bunch of sites and total AP's in flex is 200, then you should be fine, not in your case.  Now you don't need to use FlexConnect groups if you don't want to, but if you have multiple sites and the largest is 200 AP's, you can still use FlexConnect groups but maybe two possible three is you increase AP count. Split the AP's into sections like North and South or by floors, 1-5 Flex Group 1 6-10 Flex Group 2 as an example. If you are using 802.1x, having AP's in the same Flex Group helps with roaming so that is what you need to look at when deciding what AP's should be on what Flex Group.  Hope this helps.

-Scott

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