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vWLC license loading but not allowing ap's to join




    vWLC licenses require a 'Base Feature' (wlc-virtual) as well as base-ap-count feature to function.

    Occasionally licenses may be erroneously generated without the 'Base Feature' component. A license in this state will successfully load on a vWLC, but not allow access points to join.


    CSCuf74326 valid vWLC license misinterpreted by vWLC : no AP count

    CSCuf74326 Details

    SymptomCisco Virtual Wireless Controller is given a valid license with an AP count. Installation of the controller is successful, and the show license summary command shows the license in use with the correct count. However, the homepage of the controller GUI shows “0 access points supported” and APs are denied association with the controller.
    ConditionThis issue occurs only when you provide a license file that contains only adder licenses and not the base feature.
    WorkaroundRequest for a correct base feature AP count license file.


    To determine if a suspect license in is in the state, use of an xml editor (such as Xml Marker) makes this task easier.

    Example of an incorrect license (missing wlc-virtual feature)

    incorrect license

    Example of a correct license (includes the wlc-virtual as well as base-ap-count feature)

    good license


    If a license is generated without the wlc-virtual component, request that the Cisco Licensing team regenerate the license with both components.

    More Information

    Release Notes for Cisco Wireless LAN Controllers and Lightweight Access Points for Release