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Wireless - Mobility Events

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11-17-2017 10:00 AM PST thru 11-17-2017 12:00 PM PST

Revisión de logs do los clientes AP

Read more...

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02-14-2017 12:15 AM PST thru 02-24-2017 10:45 PM PST

This topic is a chance to discuss more about how to deploy a successful and reliable wireless office. Learn more about the good, bad, ugly and hurdles that is needed to overcome for a successful and reliable process.  Ask about methods, components, products and best practices to implement an all-wireless office (AWO), which is considered the next evolution of true Wi-Fi mobility in the enterprise.enterprise.

 

To participate in this event, please use the Join the Discussion : Cisco Ask the Expert  button to ask your questions

Ask questions from Tuesday, February 14th to February 24th, 2017

Featured Expert 

George Stefanick is a Wireless Architect employed by a large healthcare system in the Texas Medical Center. His Wi-Fi engineering experience spans nearly two decades and in that time he has provided consulting to many Fortune 500 companies in industries such as healthcare, mining, and hospitality. He maintains a popular Wi-Fi engineering community, the blog MY80211.com and he holds many vendor and vendor neutral certifications.

Also, he has been Technical Editor for two books related to Wireless Network technology: ”CCNA Wireless Study Guide” by Todd Lammle and ”Designing and Deploying 802.11 Networks: A Practical Guide to Implementing 802.11n and 802.11ac Wireless Networks for Enterprise-Based Applications” by Jim Geier .

As a member of the Cisco Support Community, George has been awarded with a Cisco Designated VIP status, a recognition that Cisco bestows upon the most valuable and influential members of their official technical support community.

George might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the  Contact Center Community 

Find other  https://supportforums.cisco.com/expert-corner/knowledge-sharing.

**Ratings Encourage Participation! **
Please be sure to rate the Answers to Questions

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02-14-2017 10:00 AM PST thru 02-14-2017 11:30 AM PST

Webcast with George Stefanick: Lessons Learned Deploying an All-Wireless Office 

(Live Webcast Tuesday Februaryr 14, 2016 at 11 am Pacific/ 1 pm Eastern / 8 pm Paris)

 

On this session you can learn more about how to deploy a successful and reliable wireless office. The expert George Stefanick share his hands on experience and best practices, including the good, bad, ugly and hurdles that is needed to overcome for a successful and reliable process. As Wi-Fi speeds increase, some organizations are giving serious consideration to the all wireless office (AWO). The all wireless office, essentially cutting the cord for good, could be the next evolution of true Wi-Fi mobility in the enterprise.

 

 

Featured Speaker 

 

George Stefanick is a Wireless Architect employed by a large healthcare system in the Texas Medical Center. His Wi-Fi engineering experience spans nearly two decades and in that time he has provided consulting to many Fortune 500 companies in industries such as healthcare, mining, and hospitality. He maintains a popular Wi-Fi engineering community, the blog MY80211.com and he holds many vendor and vendor neutral certifications.

Also, he has been Technical Editor for two books related to Wireless Network technology: ”CCNA Wireless Study Guide” by Todd Lammle and ”Designing and Deploying 802.11 Networks: A Practical Guide to Implementing 802.11n and 802.11ac Wireless Networks for Enterprise-Based Applications” by Jim Geier .

As a member of the Cisco Support Community, George has been awarded with a Cisco Designated VIP status, a recognition that Cisco bestows upon the most valuable and influential members of their official technical support community.

 

We look forward to your participation. Please Share this event in your social channels. 

 Are you a Cisco customer or partner and have a technical question? Get answers before opening a TAC case by visiting the Cisco Support Community.

 

 

 

         Join the Discussion : Cisco Ask the Expert

 

 

 

 

 

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06-20-2016 08:15 AM PST thru 07-01-2016 04:00 PM PST

Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and any ask questions about how to secure a wireless network with Cisco expert Roman Manchur

Wireless networks have became pervasive in today's world. Cisco offers very strong wireless porfolio that helps business to connect to the Internet anywhere anytime. Network managers need reassurance that solutions are available to protect their WLANs from these vulnerabilities and that WLANs can provide the same level of security, manageability, and scalability offered by wired LANs.

This session will focus on answering question regarding how to deploy, configure and troubleshot security in  a wireless network and also, the common pitfalls and issues that might happen in an installed secured wireless network. 

To participate in this discussion, please use the Join the Discussion : Cisco Ask the Expert button to ask your question.

Ask questions from Monday June 20  to Friday July 1st , 2016

Roman Manchur is a Customer Support engineer in the Cisco Technical Assistance Center in Cisco Brussels.  He is expert on any wireless products, including Wireless LAN controllers and Access Points, as well as in many security products and technologies, including IBNS, ISE, ACS4.x/ACS5.x, AAA Security, RADIUS, TACACS. Roman  has 8 years of experience in IT. He joined Cisco in 2011. Prior to Cisco he worked at Priocom, Pysus, Aricent and Telread. He holds a CCIE in Wireless (#47699) and a Master in Sciences in Telecommunications and IT from the National University Lviv Polytechnic.

Roman might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Security and Network Management  Community

Find other  https://supportforums.cisco.com/expert-corner/events.

**Ratings Encourage Participation! **
Please be sure to rate the Answers to Questions

Join the Discussion : Cisco Ask the Expert

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02-22-2016 04:00 AM PST thru 03-04-2016 05:00 PM PST

Join the Discussion : Cisco Ask the Expert

Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and any ask questions about how to configure and troubleshoot a wireless network with Cisco expert  Alexander De Menezes.

Ask questions from Monday February 22 to Friday March 4, 2016

Wireless networks have became pervasive in today's world. Cisco offers very strong wireless porfolio that helps business to connect to the Internet anywhere anytime. 

This session will focus on answering question regarding how to deploy a wireless network and also, the common pitfalls and issues that might happen in an installed wireless network. 

  

Alexander De Menezes  is a Technical Support engineer in the Cisco Technical Assistance Center in Cisco Brussels.  He is expert on any wireless products, including Wireless LAN controllers and Access Points. He also has in-depth knowledge of AAA and IBNS technologies. Alexander joined Cisco in 2007. He holds a Master in Sciences in Advanced Electronic Engineering from the University of Warkick, UK. 

Alexander  might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Getting Started with Wireless Community

Find other  https://supportforums.cisco.com/expert-corner/events.

**Ratings Encourage Participation! **
Please be sure to rate the Answers to Questions

Join the Discussion : Cisco Ask the Expert

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11-20-2015 02:00 PM PST thru 11-20-2015 03:00 PM PST

New Webcast event: ‪#‎CCNA‬ ‪#‎Wireless‬ CertificationCisco Press Author Jerome Henry answers your questions 11/20! http://spr.ly/6188BPjlw 
‪#‎Cisco‬

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03-27-2015 06:45 PM PST thru 04-10-2015 02:45 PM PST

Ask your Questions on Cisco’s 802.11ac Solutions - Deployment, Design, and Interop with Cisco Experts: Richard Hamby and Shankar Ramanathan.

Monday, March 30th, 2015 to Friday, April 10th, 2015

Richard Hamby

 Richard Hamby is a senior technical support engineer and Team Lead of the Cisco Technical Assistance Center in Richardson, Texas.  He is an expert in Indoor and Outdoor wireless for the full line of Cisco Unified and Converged Access Wireless products, as well as TAC Engineering Engagement Engineer liaison to project engineering teams for new Cisco wireless products.  Prior to his current role, Richard was a customer support engineer with the AAA Security TAC team supporting Cisco identity management solutions and been with Cisco since 2009.
 

Shankar Ramanathan is a Customer Support Engineer at the Cisco Technical Center. He is a Technical Content Engineer and Subject Matter Expert for Cisco Enterprise Unified and Converged Access wireless mobility solution including Wireless LAN Controller  2500/5500/WISM2/7500/8500, Converged access 5760/3650/3850 switches,  Access Points Lightweight and Autonomous, VoWLAN (792x/9971) , Cisco Prime Infrastructure SNMP management, Cisco Mobility Services Engine(MSE/ CMX). Prior to joining Cisco in  November 2011, he worked as a wireless network engineer at Elan Technologies, responsible for RF wireless network planning, simulation, propagation path analysis, and optimization of Wi-Fi 802.11 mesh and WiMax (802.16 d/e) networks for various system  integration and automation projects. Shankar holds a master of science degree in electrical engineering specializing in communications and signal process from the State University of New York, Buffalo. Shankar has a CCIE in Wireless(#40548) and CCNA  certified (number 410004168640IMZF) and has over six years of industry experience.

Find other  https://supportforums.cisco.com/expert-corner/events.

**Ratings Encourage Participation! **
Please be sure to rate the Answers to Questions

 Cisco Ask the Expert

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01-19-2015 07:15 AM PST thru 01-30-2015 05:15 PM PST

Layer 2 Security on Cisco Catalyst PlatformsWelcome to the Cisco Support Community Ask the Expert conversation.  This  is an opportunity to learn and ask questions about how to configure and troubleshoot Cisco 3GPP Mobility solutions, specifically the Cisco ASR 5000 with expert Gilles Dufour. 

The Cisco ASR 5000 Series combines massive performance and scale with flexibility, virtualization, and intelligence, so network resources are available exactly when they are needed. The series was developed to address the anticipated increase in performance requirements that the next generation of the mobile Internet will bring. Join expert Gilles Dufour as he answers your questions about configuring and troubleshooting the Cisco ASR 5000 Series.  

Gilles Dufour is a technical leader in the Mobility Business Unit. Before joining the Mobility group, Gilles was part of the data center team in charge of all Cisco load balancers (CSM, CSS, ACE). Gilles has more than 15 years of experience inside Cisco. During his career, Gilles achieved his CCIE in routing and switching (1998) and security (2002) (CCIE 3878).

** Remember to use the rating system to let Gilles know if you've received an adequate response. **

Monday, January 19th, 2015 to Friday, January 30th, 2015

Because of the volume expected during this event, Gilles might not be able to answer every question. Remember that you can continue the conversation in the Wireless - Mobility community, subcommunity, Security and Network Management, shortly after the event. This event lasts through January 30, 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

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07-25-2014 07:15 AM PST thru 07-25-2014 07:15 AM PST

Community Tech-Talk series is designed to bring technical Experts from Cisco to share their insights on specific topics, selectively chosen based on most-common conversation themes in our technology area on the community from our Support Communities.

This Tech-Talk focuses on the configuration steps and contains several short videos that break down specific configuration steps to make it simpler and help you zoom into a certain part directly. 

Read the Tech-Talk Blog and watch the videos (Part 1 and Part 2)

Thank you!

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08-26-2014 10:00 AM PST thru 08-26-2014 11:30 AM PST

During the live event, Wi-Fi subject matter expert George Stefanick will cover a number of advanced topics on the 802.11 protocol. George will walk you through the different types of 802.11 frames and their purpose. He will show how a packet turns into a frame; how that frame turns into bits; and, lastly, how the bits get modulated into the air.

You have heard that Wi-Fi is half duplex, right? George will tackle the complex discussion of CSMA-CA. He will break down Layer 1 Carrier Sense and Layer 2 Network Allocation Vector, explaining how both work in concert to make sure of a lower probability that two or more stations will not transmit at the same time. He will also give a status of his all Wi-Fi office with Cisco 3700 802.11ac access points.

You just deployed Cisco 802.11ac access points, and you want to sniff frames? No problem. George will share his real-world experience sniffing 802.11ac frames with Wildpacket OmniPeek directly from Cisco 3700s.

If you design, deploy, or manage a Wi-Fi network, do not miss this session.

Agenda

•  Management, control, and data frames

•  LLC, MAC, PLCP, PMD: Know the layers and what each layer does

•  CSMA-CA (Layer 1) Carrier Sense and (Layer 2) Network Allocation Vector

•  How to capture 802.11ac frames from a Cisco access point

 

Cisco Designated VIP George Stefanick is a wireless architect employed by Houston Methodist Hospital System. George manages a large and complex wireless network that includes more than 2500 access points and upward of 11,000 concurrent Wi-Fi clients. George has been in wireless communications since 1997 and holds various vendor and vendor-neutral certifications. He focuses on high-density indoor deployments in the healthcare vertical, thereby using his hands-on experience in site survey, RFID, and voice design. As a consultant, George has consulted with Fortune 500 companies using his real-world hands-on experience to meet the needs and challenges in today’s enterprise environments. George is a Cisco Support Community VIP 2012, 2013, and 2014 and Aruba MVP 2014.

Need more information? Have more questions? Our experts are available for the next two weeks to help at https://supportforums.cisco.com/expert-corner/knowledge-sharing.

We look forward to your participation.

 

Webcast Related Links

   

 

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04-28-2014 01:30 PM PST thru 05-09-2014 01:30 PM PST

 

Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about configuring and client interoperability of wireless 802.11ac with Richard Hamby and Yilin Weng.

The ever-growing demand for faster wireless connectivity brings us to the 802.11ac standard. Cisco’s new portfolio of 802.11ac-capable access points delivers new features to the enterprise. The current range of unified and converged wireless controllers supports 802.11ac and uses the overall Cisco strategy to deliver performance and management to your network. 

For this discussion, Richard Hamby and Yilin Weng will help to demystify some of the concepts and deployment considerations required to make your 802.11ac environment the best it can be. They will also answer your questions related to specifics of the 11ac standard, client interop, configuration, troubleshooting, and deployment considerations for your wireless network. 

Richard Hamby is a technical support engineer in the Cisco Technical Assistance Center in Richardson, Texas. He is an expert in wireless products, including the Cisco Unified Wireless Network and the new Unified Access Wireless products. Prior to his current position, Richard was a customer support engineer with the authentication-authorization-accounting team supporting Cisco identity management solutions.

Yilin Weng is a technical support engineer in the Cisco Technical Assistance Center in Richardson, Texas. He is an expert in the Cisco Unified Wireless Network and Next-Generation Wiring Closet (NGWC). Yilin has been working for Cisco since 2011 and holds CCIE certification 39885 in wireless.

Remember to use the rating system to let Richard and Yilin know if you have received an adequate response. 

Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Wireless Mobility community, under subcommunity Security and Network Management, shortly after the event. This event lasts through May 9, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

 

 

      

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02-25-2014 06:00 AM PST thru 02-25-2014 06:00 AM PST

This tech-talk covers the following topics in detail via the blog and the video.

Agenda:

  1. Converged access Architecture –Hardware overview
  2. Software/Operating System Overview
  3. Licensing Overview
  4. Hierarchical Mobility Architecture and Physical Topology
  5. Basic Mobility Configuration
  6. Roaming across Converged access Wireless controllers.

 

Tech-Talk Related Content:

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[toc:faq]

Introduction

An OfficeExtend access point provides secure communications from a controller to an access point at a remote location, seamlessly extending the corporate WLAN over the Internet to an employee's residence. The user's experience at the home office is exactly the same as it would be at the corporate office. Datagram Transport Layer Security (DTLS) encryption between the access point and the controller ensures that all communications have the highest level of security.

Purposely designed for the teleworking environment, the Cisco Aironet 600 Series OfficeExtend Access point delivers full 802.11n speed with simultaneous 2.4 GHz and 5 GHz RF band support.

Network Diagram

Typical OfficeExtend Access Point Setup.bmp

Business Benefits

  • Extends Borderless Network services and policies to the home-office teleworker.
  • Protects the corporate environment with industry-standard control and wireless access point (CAPWAP) support.
  • Simultaneously supports corporate and personal network activity with traffic segmentation.
  • Increases productivity and reduces cellular cost by extending voice to the home wirelessly or via a wired Ethernet port.
  • Reduces setup time with simplified IT provisioning.

Supported Controller Platforms

The 600 Series OfficeExtend Access Point is supported on the Cisco 5508 Series Controller, WISM-2, and Cisco 2500 Series Controllers and requires the controller software 7.0.116.0 release.

Currently, Cisco 1040, 1130, 1140, and 3502I series access points that are joined to a Cisco 5500 Series Controller can be configured to operate as OfficeExtend access points.

Benefits for the Teleworker

  • Zero-touch deployment at the home office speeds setup time and gets you working right away.
  • Simultaneous dual-band support helps avoid congestion caused by home devices.
  • Backward capability supports 802.11a/b/g devices as well as newly deployed 802.11n devices.

Video on OEAP 600

telk talk blog1.bmp

We hope the valuable insights from our Cisco Experts will help answer these recurring comments and questions we've encountered on Cisco Office Extend Access Point OEAP-600.

Reference

You may download a copy of the presentation slides(PDF) from the attachment.

Aironet 600 Series OfficeExtend Access Point Configuration Guide

OfficeExtend Access Points

Checkout the Blog and Video on Cisco Office Extend Access Point OEAP 600.

We hope you enjoy it.

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03-05-2013 01:00 AM PST thru 03-15-2013 12:00 AM PST

Mobile Wireless: How Your Cellular Phone Surfs the Internet with Deepak MichaelWith Deepak Michael

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Mobile wireless,long term evolution (LTE) and subscriber call flow with Cisco expert Deepak Michael.This is a continuation from the webcast on March 5th.

Deepak Michael is a network consulting engineer and technical lead in the AT&T Mobility team at Cisco. He is an expert in EPC and wireless mobility technologies, including Serving GPRS Support Node (SGSN), Gateway GPRS Support Node (GGSN), and EPC. Deepak has 14 years of experience working with domestic and international customers. He holds a degree in Business Administration from University of Phoenix. He holds CCNP and CCIP as well as mobile specialist certifications.

Remember to use the rating system to let Deepak know if you have received an adequate response. 

Deepak might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Mobility sub community discussion forum shortly after the event. This event lasts through March,8 2013. Visit this forum often to view responses to your questions and the questions of other community members. 

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09-24-2012 12:00 AM PST thru 10-05-2012 12:00 AM PST

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about  the new Identity Solutions Engine (ISE) and Wireless LAN Controller (WLC) hardware/software, integration, features, specifications, client details, or just questions about  Cisco's Bring-your-own device (BYOD) solution with Cisco Experts Richard Hamby, Jacob Ideji, and Raphael Ohaemenyi. The interest in BYOD (Bring You Own Device) solutions in the enterprise has grown exponentially as guests and company users increasingly desire to use personal devices to access .  Cisco BYOD enhances user experience and productivity while providing security, ease-of-administration, and performance. The heart of the Cisco wireless BYOD solution is Identity Solutions Engine (ISE) utilizing the Cisco Unified Wireless portfolio.  Starting with ISE v1.1.1MR and WLC (Wireless LAN Controller) code v7.2.110.0 and higher, end-to-end wireless BYOD integration is reality. 

 

Jacob Ideji is the technical team lead in the Cisco authentication, authorization and accounting (AAA) security team in Richardson, Texas. During his four years of experience at Cisco he has worked with Cisco VPN products, Cisco Network Admission Control (NAC) Appliance, Cisco Secure Access Control Server, and Dot1x technology as well as the current Cisco Identity Services Engine. He has a total of more than 12 years experience in the networking industry. Ideji holds CCNA, CCNP, CCSP, CCDA, CCDP, and CISM certifications from Cisco plus other industry certifications.

 

Richard Hamby  works on the Cisco BYOD Plan, Design, Implement (PDI) Help Desk for Borderless Networks, where he is the subject matter expert on wireless, supporting partners in the deployment of Cisco Unified Wireless and Identity Services Engine solutions. Prior to his current position, Hamby was a customer support engineer with the Cisco Technical Assistance Center for 3 years on the authentication, authorization, accounting (AAA) and wireless technology teams. 

 

Raphael Ohaemenyi  Raphael Ohaemenyi is a customer support engineer with the authentication, authorization and accounting (AAA) team in the Technical Assistance Center in Richardson, Texas, where he supports Cisco customers in identity management technologies. His areas of expertise include Cisco Access Control Server, Cisco Network Admission Control (NAC) Appliance, Cisco Identity Services Engine, and IEEE 802.1X technologies. He has been at Cisco for more than 2 years and has worked in the networking industry for 8 years. He holds CCNP, CCDP, and CCSP certification.

 

Remember to use the rating system to let Jacob, Richard and Raphael know if you have received an adequate response.  

 

Jacob, Richard and Raphael might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the wireless mobility sub community forum shortly after the event. This event lasts through Oct 5th, 2012. Visit this forum often to view responses to your questions and the questions of other community members.

 

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05-23-2011 12:00 AM PST thru 06-03-2011 12:00 AM PST

Read the bio

with

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get an update on High Density Wireless Deployments and CleanAir technology with Cisco expert Fred Niehaus. Fred is a technical marketing engineer for the Wireless Networking Business Unit at Cisco, where he is responsible for developing and marketing enterprise wireless solutions using Cisco wireless LAN products. In addition to his participation in major deployments, Fred has served as technical editor for several Cisco Press books including the "Cisco 802.11 Wireless Networking Reference Guide" and "The Business Case for Enterprise-Class Wireless LANs." Prior to joining Cisco with the acquisition of Aironet, Fred was a support engineer for Telxon Corporation, supporting some of the very first wireless implementations for major corporate customers. Fred has been in the data communications and networking industry for more than 20 years and holds a Radio Amateur (Ham) License "N8CPI."

Remember to use the rating system to let Fred know if you have received an adequate response.
 
Fred might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the shortly after the event. This event lasts through June 3, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

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06-17-2013 12:00 AM PST thru 06-28-2013 12:00 AM PST

Read the biowith Cisco Expert Nicolas Darchis

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about how to trobuleshoot, configure and deploy any Cisco Wireless LAN controller with Cisco subject matter expert Nicolas Darchis.

Nicolas Darchis is a wireless and authentication, authorization, and accounting expert for the Technical Assistance Center at Cisco Europe. He has been troubleshooting wireless networks, wireless management tools, and security products, including Cisco Secure Access Control Server since 2007. He also focuses on filing technical and documentation bugs. Nicolas Darchis holds a bachelor's degree in computer networking from the Haute Ecole Rennequin Sualem and a master's degree in computer science from the University of Liege. He also holds CCIE Wireless certification number 25344.

Remember to use the rating system to let Nicolas know if you have received an adequate response.

Nicolas might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Wireless sub-community, Getting Started with Wireless discussion forum shortly after the event.

This event last through Friday June 28, 2013. Visit the community often to view responses to youe questions of other community members.

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06-06-2011 12:00 AM PST thru 06-17-2011 12:00 AM PST

With Nael Mohammad

Read the bioWelcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about how to manage, configure, and troubleshoot your wireless networks using Cisco network management products like Wireless Control System (WCS), Mobility Service Engine (MSE), Location Appliance with Cisco expert . Nael is a customer support engineer at Cisco. He specializes in supporting Cisco Network Management products and technologies which includes WCS, MSE, Location Appliance, as well as Cisco Network Registrar (CNR), and CiscoWorks LAN Management Solution (LMS). Nael graduated from San Francisco State University with a B.S. in Business Administration and holds a CCNA certification.

Remember to use the rating system to let Nael know if you have received an adequate response.

Nael might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Security and Network Management discussion forum shortly after the event. This event lasts through June 17th, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

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06-03-2013 12:00 AM PST thru 06-14-2013 12:00 AM PST

With Richard Hamby, Patrick Croak and Nicholas Tate 


Read the bioRead the bioRead the bio

Welcome to the Cisco Support Community Ask the Expert conversation. Learn from Cisco experts Richard Hamby, Patrick Croak, and Nicholas how to configurre, troubleshooot and design your network using Cisco Unified Wireless and Next Generation Unified Access Wireless. The Next Generation Unified Access Wireless includes the new IOS-based wireless features on the Cisco Catalyst Swtiches 3850 and 5760. You can ask questions about the Cisco Wireless portfolio of controllers, access points, and latest WLAN features. 

Richard Hamby is a technical support engineer in the Cisco Technical Assistance Center in Richardson, Texas. He is an expert in wireless products that include the Cisco Unified Wireless Network and the new Unified Access Wireless products. Prior to his current position, Hamby was a customer support engineer with the authentication-authorization-accounting team supporting Cisco identity management solutions..

Patrick Croak is a technical leader for the global wireless support team at the Cisco Technical Assistance Center, responsible for solving complex and challenging enterprise wireless issues. He also works closely with the Wireless Business Unit and Account teams for product development and innovation. He has more than seven years of experience working at Cisco. Croak holds CCIE certification (#34712)  in wireless and a bachelor’s degree in computer engineering from the University of Wisconsin. 

Nicholas Tate is a senior customer support engineer in the global technical assistance center supporting wireless technologies, where he works on complex wireless enterprise issues. He has published numerous wireless documents to Cisco.com and the Cisco Support Community. Tate has been with working at Cisco since 2011 and holds a degree in information computer technologies from East Carolina University. 

Remember to use the rating system to let Richard, Patrick, and Nicholas know if you have received an adequate response.

They might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Wireless sub-community, Getting Started with Wireless discussion forum shortly after the event.

This event lasts through June 14, 2013.. Visit this forum often to view responses to your questions and the questions of other community members.

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11-18-2013 01:00 AM PST thru 11-29-2013 01:00 AM PST

Layer 2 Security on Cisco Catalyst PlatformsWith Gilles Dufour

Welcome to the Cisco Support Community Ask the Expert conversation.  This  is an opportunity to learn and ask questions about how to configure and troubleshoot Cisco 3GPP Mobility solutions, specifically the Cisco ASR 5000 with expert Gilles Dufour. 

The Cisco ASR 5000 Series combines massive performance and scale with flexibility, virtualization, and intelligence, so network resources are available exactly when they are needed. The series was developed to address the anticipated increase in performance requirements that the next generation of the mobile Internet will bring. Join expert Gilles Dufour as he answers your questions about configuring and troubleshooting the Cisco ASR 5000 Series.  

Gilles Dufour is a technical leader in the Mobility Business Unit. Before joining the Mobility group, Gilles was part of the data center team in charge of all Cisco load balancers (CSM, CSS, ACE). Gilles has more than 15 years of experience inside Cisco. During his career, Gilles achieved his CCIE in routing and switching (1998) and security (2002) (CCIE 3878).

Remember to use the rating system to let Gilles know if you've received an adequate response. 

Because of the volume expected during this event, Gilles might not be able to answer every question. Remember that you can continue the conversation in the Wireless - Mobility community, subcommunity, Security and Network Management, shortly after the event. This event lasts through November 29, 2013. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

      

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06-28-2011 12:00 AM PST thru 06-28-2011 12:00 AM PST

This document contains the slides from the Cisco Wireless CleanAir Technology: 3500 APs live webcast on June 28th.

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08-15-2011 12:00 AM PST thru 08-26-2011 12:00 AM PST

Read the bioWith Saurabh Bhasin

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about iPads on Your Network and how you can securely on-board employee-owned devices while protecting your network with Cisco expert Saurabh Bhasin. Saurabh has been involved with various wireless technologies over the years, since the first days of 802.11 becoming a standard and, more recently, with the evolution of the wireless industry to 802.11n. Saurabh has been with the Cisco Wireless Networking Business Unit for about five years, and in this role, he has worked closely with Cisco technology partners (enabling advanced services over wireless networks), leading key architectural features and training various members of the Cisco and partner community in person or through the numerous papers he has authored. Most recently, Saurabh has been leading the product strategy for Cisco's network management efforts. In his past, Saurabh has also authored numerous articles for reputable industry publications, and contributed to open source projects.

Remember to use the rating system to let Saurabh know if you have received an adequate response.

Saurabh might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Wireless,Other Mobility Subjects discussion forum shortly after the event. This event lasts through August 26 , 2011. Visit this forum often to view responses to your questions and the questions of other community members.

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03-26-2012 12:00 AM PST thru 04-06-2012 12:00 AM PST

Bruce Tiff

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask questions and learn about the Cisco OfficeExtend 600 Series Solution that comprises the Cisco Aironet® 600 Series OfficeExtend Access Points, Cisco wireless controllers and the Cisco Wireless Control System with Cisco expert Bruce Tiff. The Cisco Aironet 600 Series OfficeExtend Access Point is purposely designed for the teleworker by supporting secure corporate data access and also allows connectivity for personal home devices with segmented home-traffic support. The access point connects to the home's broadband Internet access and establishes a secure tunnel to the corporate network so that remote employees can access data, voice, video, and cloud services for a mobility experience consistent with that at the corporate office. There is no need for special VPN software on your corporate devices while using the Aironet 600 Series Access point.

Remember to use the rating system to let Bruce know if you have received an adequate response. 

 

Bruce might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Wireless Mobility - sub-community discussion forum shortly after the event. This event lasts through April 6, 2012. Visit this forum often to view responses to your questions and the questions of other community members.

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03-05-2013 01:00 AM PST thru 03-05-2013 01:00 AM PST


During the live event you received an overview of long term evolution (LTE) and a detailed explanation of the subscriber call flow with Cisco expert Deepak Michael. He explained common mobile wireless terminology; the fundamentals of LTE; and how a Packet Data Protocol (PDP) context is created, beginning with the end user powering a mobile device to surfing the web. Deepak also explained how a subscriber is created on the Evolved Packet Core (EPC) System Architecture Evolution (SAE) gateway (GW) by outlining the various control and data plane messages. A primary takeaway will be looking at configuration commands utilized on a Cisco Aggregate Services Router (ASR) 5500, which enables operators to utilize the SAE GW functionality.

Download the slides from the Cisco Support Community Live Webcast: How Your Cellular Phone Surfs the Internet-Webcast below

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12-18-2012 01:00 AM PST thru 12-18-2012 01:00 AM PST

These are the slides from the live webcast: Multicast on Cisco Wireless LAN Controllers

During the live event, Cisco subject matter expert Maithri B. focussed on basics on wireless multicast and why we need it. Multicast is widely used in today’s networks as more and more customers and partners are looking to implement BYOD. This session will help to integrate such devices into the wireless network.

Maithri B. is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. She has four years of experience and has worked on a wide range of Cisco wireless products and technology such as autonomous IOS (aIOS) access points, wireless LAN controllers, wireless VoIP phones, wireless control systems, network control systems, and mobility services engines. She has also worked in LAN switching technology.

Related Information:

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07-05-2010 12:00 AM PST thru 07-16-2010 12:00 AM PST

Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to get an update on different aspects of wireless network design and installation with Fred Niehaus.  Fred is a Technical Marketing Engineer for the Wireless Networking Business Unit at Cisco, where he is responsible for developing and marketing enterprise wireless solutions using Cisco Aironet and Airespace wireless LAN products. In addition to his participation in major deployments, Niehaus has served as technical editor for several Cisco Press books including the "Cisco 802.11 Wireless Networking Reference Guide" and "The Business Case for Enterprise-Class Wireless LANs." Prior to joining Cisco with the acquisition of Aironet, Niehaus was a support engineer for Telxon Corporation, supporting some of the very first wireless implementations for major corporate customers. Fred has been in the data communications and networking industry for more than 20 years and holds a Radio Amateur (Ham) License "N8CPI."

Remember to use the rating system to let Fred know if you have received an adequate response.

Fred might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered questions in other discussion forums shortly after the event. This event lasts through July 16, 2010. Visit this forum often to view responses to your questions and the questions of other community members.

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06-28-2011 12:00 AM PST thru 06-28-2011 12:00 AM PST

Have you wondered what the world will look like in five years? Wireless is already ubiquitous and has seen rapid adoption. If you are interested in wireless space and have basic questions on wireless devices, technologies or trends, then you should attend this event.

This is a Free event and open to all. It takes place on the Facebook page. On the day of the event simply visit our Facebook page and participate.

Our host is Surendr...a BG. He is a Cisco TAC engineer (wireless)  and holds a bachelors in Electronics and Communication. He is well versed with Cisco WLC, WCS, IOS Access points, LWAPP, ISR, Switching  and Routing.

He has completed CCNP, CCNA R&S, Wireless and CCIP.

Event Time in your local timezone.

Thu, 23 Jun 2011 @  09:30 to 10:30 - PST (DST) - San Jose, United States

What is a Facebook Forum?

Facebook forum are online conversations, held at a pre-arranged time in a Facebook community.

How Do I Participate?

On the day of the event, go to http://www.facebook.com/CiscoSupportCommunity.Once you go to our Facebook fan page, be sure and click "Like" to become a member of our Facebook community!

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01-16-2012 01:00 AM PST thru 01-27-2012 01:00 AM PST

Sharath K.P.

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions on wired guest access with expert Sharath K.P. Wired guest access enables guest users to connect to the guest access network from a wired Ethernet connection designated and configured for guest access. Sharath K.P. is a Customer Support Engineer specialized in wireless and switching technologies at the Technical Assistance Center in Cisco Bangalore. He has been troubleshooting wireless and switching networks and management tools since 2009. Sharath has a bachelor's degree in Electrical Electronics Engineering from P.E.S College of Engineering (PESCE), VTU at Belgaum. India. He holds CCNP certifications in R&S and Wireless.

Remember to use the rating system to let Sharath know if you have received an adequate response. 

Sharath might not be able to answer each question due to the volume expected during this event.
Remember that you can continue the conversation on the Wireless and Mobility sub-community discussion forum shortly after the event. This event lasts
through January 27, 2012.
Visit this forum often to view responses to your questions and the questions
of other community members.

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06-20-2011 12:00 AM PST thru 07-01-2011 12:00 AM PST

Read the biowith Bruce Tiff

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about the Cisco OfficeExtend 600 Series Solution that comprises the Cisco Aironet® 600 Series OfficeExtend Access Points, Cisco wireless controllers and the Cisco Wireless Control System with Cisco expert Bruce Tiff. Bruce Tiff is a Product Marketing Manager for the Wireless Networking Business Unit (WNBU) at Cisco, where he is responsible for developing and marketing Enterprise Indoor & Teleworking Access Points (AP). Bruce joined Cisco in 2008 in the Broadband Wireless Business Unit (BWBU) where he served as the Product Manager for the WiMAX Broadband Wireless Access CPE product line.

Remember to use the rating system to let Bruce know if you have received an adequate response.

Bruce might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the shortly after the event. This event lasts through July 1st, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

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08-01-2011 12:00 AM PST thru 08-12-2011 12:00 AM PST

Read the bioWith Jeevan Patil

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask how to consolidate your Wireless Branch Network Cisco subject matter expert Jeevan Patil. Mr. Jeevan Patil is a product manager for the Cisco Wireless Controller product portfolio. He has been involved with the wireless industry for over 12 years - since the first days of 802.11 becoming a standard through the evolution to 802.11n. Mr. Patil has been with Cisco for over 12 years. For the first 5 years he was a software engineer working on security, network management and wireless. In the past 7 years he has been the product manager on various initiatives such 802.11n standards, Access Points hardware, Client hardware, CCX, standalone (Autonomous) software, WLSE hardware and software and currently the product line manager on Wireless LAN Controllers.

Remember to use the rating system to let Jeevan know if you have received an adequate response.  

Jeevan might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Other Wireless – Mobility Subjects discussion forum shortly after the event. This event lasts through August 12, 2011. Visit this forum often to view responses to your questions and the questions of other community members.