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CRS-1 boot failed problem

Hi expert

after greeting ,

I  have CRS1/8 with  two RPs installed, suddenly  RP0 failed to boot and standby RP1  is running as active RP, when i console to RP0  i got the following output :

Initializing DDR SDRAM...found 4096 MB

Initializing ECC on bank 0

Initializing ECC on bank 1

Initializing ECC on bank 2

Initializing ECC on bank 3

Turning off data cache, using DDR for first time

F

***  Exception ***

Exception vector =

Initializing DDR SDRAM...found 4096 MB

Initializing ECC on bank 0

Initializing ECC on bank 1

Initializing ECC on bank 2

Initializing ECC on bank 3

Turning off data cache, using DDR for first time

f0

Initializing DDR SDRAM...found 4096 MB

Initializing ECC on bank 0

Initializing ECC on bank 1

Initializing ECC on bank 2

Initializing ECC on bank 3

Turning off data cache, using DDR for first time

EC

***  Exception ***

Exception vector = 0x00

CPU context of the most recent exception:

PC  = 0x

Initializing DDR SDRAM...found 4096 MB

Initializing ECC on bank 0

Initializing ECC on bank 1

Initializing ECC on bank 2

Initializing ECC on bank 3

Turning off data cache, using DDR for first time

F

*** ÿÿÿÓÿÿÿÏÿÕ

Î Exception ***

Exception vector = 0x0[0000000000000

CPU context of the most recent exception:

PC  = 0x

and i can't enter the rommon so I really appreciate if you help me to solve this issue

4 Replies 4

Rivalino Tamaela
Cisco Employee
Cisco Employee

Bilal,

Looks to me a hardware issue. Please open TAC case, it most likely end up with RMA.

thanks,

rivalino

Hi Rivalino,

Can you explain what  is RMS mean ? and don't you think it is a CRS Bug ?

Regards

RMA is replacement of the product that is under warranty or contract. If the RSP is broken due to hardware issue, and if it is under Cisco contract or warranty, you can open the TAC case to investigate this further. If TAC conclude this is hardware issue, then you will receive replacement. I do not think this is a bug, you can open case now and i can work with you to confirm this.

thanks,

rivalino

thanks Rivalino for your cooperation

Actually we are beyond the warranty ( unfortunately ), and this RP belong to one of important Core ,and now we have a single point of failur ( only RP1 ).

tomorrow also I will keep trying and if something happened I will ask you again

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