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New Member

Error on CRS-1

Hi All ,

We have a Fp140 card reloaded due to the following error.

plim_xge[242]: %PLATFORM-CIH-5-ASIC_ERROR : pla[0]: A
parity error has occurred causing  performance loss transient. 0x10440003

plim_xge[242]:
%PLATFORM-CIH-5-ASIC_ERROR_HARD_RESET_START : pla[0]: HARD_RESET needed 0x10440003 

Cisco error message decoder provides following explanation.

%PLATFORM-CIH-5-ASIC_ERROR [chars][[dec]]: [chars] error has occurred[chars]%s [hex]
[chars] [chars] 

Explanation    An ASIC error has occurred and been handled. 

Can someone help me undertsand if issue was with FP140 card or the Associated PLIM.

Thanks

Deepak

6 REPLIES
Cisco Employee

Error on CRS-1

Deepak, looks like your card hit a parity error (hardware/memory fault).

this can either be a hard error or something transient.

If this happens again I would open a TAC case and ask for this card to be exchanged.

regards

xander

Xander Thuijs CCIE #6775 Principal Engineer ASR9000, CRS, NCS6000 & IOS-XR
New Member

Error on CRS-1

Hi Xander ,

what card needs to be replaced. PLIM or FP140 in case error appears again.

Thanks

Deepak

New Member

Error on CRS-1

Deepak,

Based on my previous experiences with similar issues , FP40 replacement is required.

Steve

New Member

Error on CRS-1

Hello Deepak,

Its seems to be parity error and FP may need a replacement if its reoccurnecing else can kep under monitoring.

Cisco Employee

Error on CRS-1

Hi Deepak,

As Xander mentioned please open a TAC case.

This looks like a PLIM issue as the error is coming from the PLA, but more of the logs should be looked at by TAC to verify.

Thanks,

Sam

Cisco Employee

Re: Error on CRS-1

Deepak,

This error was reported by your PLIM ASIC (PLA0). We have 2 of them on every PLIM. This is a log level 5 - notification.

That said, its better you proceed with a TAC case as you might want this to be looked just to be safe.

If you like to track this down I would run the following commnad:

show asic-errors plim asic 0 all location 0/x/CPU0 - X stands for the slot #.

The same info can found in "dir harddisk:/ASIC-ERROR. We keep these records in case the LC had been reset by the system in case we had expereinced an event where we could not recover.

This is all valid for a single/random occurance, if you keep get this message in your syslog and the output of the above command shows a pattern or a trend please go ahead and open SR.

When you do, please capture the following:

show log

show ver br

show inst ac su

ad show platfrom

admin show diag

show asic-errors plim asic 0 all location 0/x/CPU0

show asic-errors plim asic trace all location 0/x/CPU0

show controllers plim asic summary location 0/0/CPU0  <= That maps your PLA to interfaces and/or SIP/SPA HW if exists. Since this is Taiko (CRS-3 AKA 140 Fabric/Line Cards) and I see XGE, I would guess your PLIM is one of these:

14X10GBE

1X100GBE

20X10GBE

show inter br loc 0/x/cpu0

Yigal

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