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New Member

No response from 'cgn_ma' cisco ASR9000

Hello,

Cisco ASR9006 IOS XR 4.3.1 doesn't show NAT statistics. For example: show cgn nat44 natXX statistics

RP/0/RSP0/CPU0:Oct 17 11:42:22.964 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat1/stats' from 'show_cgn_nat44_stats' (jid 65900, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 17 11:42:34.527 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat2/stats' from 'show_cgn_nat44_stats' (jid 65900, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 17 11:42:46.096 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat3/stats' from 'show_cgn_nat44_stats' (jid 65899, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 17 11:44:09.403 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/cgn1/stats' from 'show_cgn_nat44_stats' (jid 65898, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 17 11:42:22.964 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM
request for 'oper/service-cgn/gl/nat44/nat1/stats' from 'show_cgn_nat44_stats' (jid 65900, node
0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period
(100 seconds)
RP/0/RSP0/CPU0:Oct 17 11:42:34.527 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM
request for 'oper/service-cgn/gl/nat44/nat2/stats' from 'show_cgn_nat44_stats' (jid 65900, node
0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period
(100 seconds)
RP/0/RSP0/CPU0:Oct 17 11:42:46.096 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM
request for 'oper/service-cgn/gl/nat44/nat3/stats' from 'show_cgn_nat44_stats' (jid 65899, node
0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period
(100 seconds)
RP/0/RSP0/CPU0:Oct 17 11:44:09.403 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM
request for 'oper/service-cgn/gl/nat44/cgn1/stats' from 'show_cgn_nat44_stats' (jid 65898, node
0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period
(100 seconds)

Recently, everything works fine. There was no any changes.

Could anyone help me to resolve the issue?

Regards,

Konstantin

3 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

No response from 'cgn_ma' cisco ASR9000

Hi Konstantin,

Yes, you can restart cgn_ma process which normally should not have service impact. We provide that as a work-around in similar cases. You can give it a try with that and see if it fixes the issue or not.

Can you pl. send "show process blocked" output as well ? If it shows cgn_ma in the list of blocked processes, process restart is a good way of coming out of it.

If you want detailed level trouble-shooting, you can raise a service request (SR) and Cisco support team can help.

regards,

Somnath.

Cisco Employee

No response from 'cgn_ma' cisco ASR9000

Hi Konstantin,

What was before "SYSDB-SYSDB-7-INFO" line ? Can you pl. cut and paste multiple error msgs (as part of "sh logging") ?

I'm not aware of any known issue with this msg.

If you would like to us to do detailed analysis, we would need complete log and the commands that were executed before the issue was seen. Did ISM card go through any reload during that time ?

Does it work fine after 'process restart cgn_ma' ?

regards,

Somnath.

Cisco Employee

No response from 'cgn_ma' cisco ASR9000

Those are caused by CSCui39371 (can be ignored) in this context.

17 REPLIES
Cisco Employee

No response from 'cgn_ma' cisco ASR9000

Hi Konstantin,

Can you please send the following output ?

- show run

- show platform summary location

- show process cgn_ma

regards,

Somnath.

New Member

No response from 'cgn_ma' cisco ASR9000

Hi Somnath,

#show platform summary location all

Fri Oct 18 13:17:04.992

-------------------------------------------------------------------------------

     Platform Node : 0/RSP0/CPU0 (slot 0)

               PID : A9K-RSP-4G

         Card Type : ASR9K Fabric, Controller, 4G memory

            VID/SN : V03 / FOC15078EWY

        Oper State : IOS XR RUN

        Last Reset : User Initiated reload                                                

Process: reload

                   : Tue Aug 20 10:25:59 2013

     Configuration : Power is enabled

                     Bootup enabled.

                     Monitoring enabled

        Rommon Ver : Version 1.06(20120210:003513)

        IOS SW Ver : 4.3.1

        Main Power : Power state Enabled. Estimate power 205 Watts of power required.

            Faults : N/A

-------------------------------------------------------------------------------

     Platform Node : 0/RSP1/CPU0 (slot 1)

               PID : A9K-RSP-4G

         Card Type : ASR9K Fabric, Controller, 4G memory

            VID/SN : V02 / FOC142683EY

        Oper State : IOS XR RUN

        Last Reset : User Initiated reload                                                

Process: reload

                   : Tue Aug 20 15:00:03 2013

     Configuration : Power is enabled

                     Bootup enabled.

                     Monitoring enabled

        Rommon Ver : Version 1.06(20120210:003513)

        IOS SW Ver : 4.3.1

        Main Power : Power state Enabled. Estimate power 205 Watts of power required.

            Faults : N/A

-------------------------------------------------------------------------------

     Platform Node : 0/0/CPU0 (slot 2)

               PID : A9K-8T-L

         Card Type : 8-Port 10GE Low Queue Line Card, Requires XFPs

            VID/SN : V03 / FOC153282Z2

        Oper State : IOS XR RUN

        Last Reset : Reloading managed node                                               

Process: insthelper

                   : Fri Aug 16 11:48:31 2013

     Configuration : Power is enabled

                     Bootup enabled.

                     Monitoring enabled

        Rommon Ver : Version 1.03(20100211:014208)

        IOS SW Ver : 4.3.1

        Main Power : Power state Enabled. Estimate power 575 Watts of power required.

            Faults : N/A

-------------------------------------------------------------------------------

     Platform Node : 0/1/CPU0 (slot 3)

               PID : A9K-ISM-100

         Card Type : Integrated Services Module

            VID/SN : V01 / FOC1706N0P0

        Oper State : IOS XR RUN

        Last Reset : MBI-HELLO reloading node on receiving reload notification            

Process: mbi-hello

                   : Thu Aug 29 10:55:57 2013

     Configuration : Power is enabled

                     Bootup enabled.

                     Monitoring enabled

        Rommon Ver : Version 1.2(20091201:235620)

        IOS SW Ver : 4.3.1

        Main Power : Power state Enabled. Estimate power 405 Watts of power required.

            Faults : N/A

-------------------------------------------------------------------------------

     Platform Node : 0/1/CPU1 (slot 3)

         Card Type : Integrated Services Module (Service Engine)

        Oper State : APP-READY

   Last Start Time : Tue Sep  3 14:37:10 2013

   Last Ready Time : Tue Sep  3 14:39:13 2013

            Uptime : 1078:37:53

          BIOS Ver : 0.17 (Thurley.3.60.18.0033)

            SW Ver : 1.1.1.0 (Built on May 08 2013, from services/cgn@r431-support/3)

        App Status : 8 CGv6 Application instance(s) is/are running

-------------------------------------------------------------------------------

     Platform Node : 0/2/CPU0 (slot 4)

               PID : A9K-ISM-100

         Card Type : Integrated Services Module

            VID/SN : V01 / FOC1704N09P

        Oper State : IOS XR RUN

        Last Reset : MBI-HELLO reloading node on receiving reload notification            

Process: mbi-hello

                   : Thu Aug 29 11:31:19 2013

     Configuration : Power is enabled

                     Bootup enabled.

                     Monitoring enabled

        Rommon Ver : Version 1.2(20091201:235620)

        IOS SW Ver : 4.3.1

        Main Power : Power state Enabled. Estimate power 405 Watts of power required.

            Faults : N/A

-------------------------------------------------------------------------------

     Platform Node : 0/2/CPU1 (slot 4)

         Card Type : Integrated Services Module (Service Engine)

        Oper State : APP-READY

   Last Start Time : Tue Sep  3 14:37:20 2013

   Last Ready Time : Tue Sep  3 14:39:46 2013

            Uptime : 1078:37:20

          BIOS Ver : 0.17 (Thurley.3.60.18.0033)

            SW Ver : 1.1.1.0 (Built on May 08 2013, from services/cgn@r431-support/3)

        App Status : 8 CGv6 Application instance(s) is/are running

-------------------------------------------------------------------------------

     Platform Node : 0/3/CPU0 (slot 5)

               PID : A9K-ISM-100

         Card Type : Integrated Services Module

            VID/SN : V01 / FOC1704N09Q

        Oper State : IOS XR RUN

        Last Reset : MBI-HELLO reloading node on receiving reload notification            

Process: mbi-hello

                   : Tue Aug 20 10:50:48 2013

     Configuration : Power is enabled

                     Bootup enabled.

                     Monitoring enabled

        Rommon Ver : Version 1.2(20091201:235620)

        IOS SW Ver : 4.3.1

        Main Power : Power state Enabled. Estimate power 405 Watts of power required.

            Faults : N/A

-------------------------------------------------------------------------------

     Platform Node : 0/3/CPU1 (slot 5)

         Card Type : Integrated Services Module (Service Engine)

        Oper State : APP-READY

   Last Start Time : Tue Sep  3 14:37:10 2013

   Last Ready Time : Tue Sep  3 14:39:13 2013

            Uptime : 1078:37:54

          BIOS Ver : 0.17 (Thurley.3.60.18.0033)

            SW Ver : 1.1.1.0 (Built on May 08 2013, from services/cgn@r431-support/3)

        App Status : 8 CGv6 Application instance(s) is/are running

-------------------------------------------------------------------------------

RP/0/RSP0/CPU0:deg-nat01.#

RP/0/RSP0/CPU0:deg-nat01.# show process cgn_ma

Fri Oct 18 13:18:53.717 MSK

                  Job Id: 1075

                     PID: 602460

         Executable path: /disk0/iosxr-service-4.3.1/0x100000/bin/cgn_ma

              Instance #: 1

              Version ID: 00.00.0000

                 Respawn: ON

           Respawn count: 1

  Max. spawns per minute: 12

            Last started: Tue Sep  3 14:35:27 2013

           Process state: Run

           Package state: Normal

       Started on config: cfg/gl/service-cgn/

           Process group: central-services

                    core: MAINMEM

               Max. core: 0

               Placement: DLRSC Tracker

            startup_path: /pkg/startup/cgn_ma.startup

                   Ready: 1.757s

        Process cpu time: 81.527 user, 6.092 kernel, 87.619 total

JID   TID CPU Stack pri state        TimeInState    HR:MM:SS:MSEC   NAME

1075   1    1   52K  10 Reply         25:48:11:0377    0:01:27:0579 cgn_ma

1075   2    0   52K  10 Receive     1078:43:26:0449    0:00:00:0001 cgn_ma

1075   3    0   52K  10 Receive     1078:43:26:0427    0:00:00:0000 cgn_ma

1075   4    0   52K  10 Condvar       97:04:59:0192    0:00:00:0025 cgn_ma

1075   5    1   52K  10 Receive     1078:38:43:0702    0:00:00:0013 cgn_ma

-------------------------------------------------------------------------------

RP/0/RSP0/CPU0:deg-nat01.# show process cgn_ma detail location all

Fri Oct 18 13:18:18.805

node:      node0_0_CPU0

-------------------------------------------------------------------------------

No such process cgn_ma

-------------------------------------------------------------------------------

node:      node0_1_CPU0

-------------------------------------------------------------------------------

No such process cgn_ma

-------------------------------------------------------------------------------

node:      node0_2_CPU0

-------------------------------------------------------------------------------

No such process cgn_ma

-------------------------------------------------------------------------------

node:      node0_3_CPU0

-------------------------------------------------------------------------------

No such process cgn_ma

-------------------------------------------------------------------------------

node:      node0_RSP0_CPU0

-------------------------------------------------------------------------------

                  Job Id: 1075

                     PID: 602460

         Executable path: /disk0/iosxr-service-4.3.1/0x100000/bin/cgn_ma

              Instance #: 1

              Version ID: 00.00.0000

                 Respawn: ON

           Respawn count: 1

  Max. spawns per minute: 12

            Last started: Tue Sep  3 14:35:27 2013

           Process state: Run

           Package state: Normal

       Started on config: cfg/gl/service-cgn/

           Process group: central-services

                    core: MAINMEM

               Max. core: 0

               Placement: DLRSC Tracker

            startup_path: /pkg/startup/cgn_ma.startup

                   Ready: 1.757s

            Running path: /disk0/iosxr-service-4.3.1/0x100000/bin/cgn_ma

            Package path: /pkg/bin/cgn_ma

             Job-id-link: 1075

               group_jid: 8600,0,0,0

              fail_count: 0

                this pcb: 0xe7ffe838

                next pcb: 0x6016f400

             jobid on RP: 0

          Standby Status: 2

        Process cpu time: 81.527 user, 6.092 kernel, 87.619 total

JID   TID CPU Stack pri state        TimeInState    HR:MM:SS:MSEC   NAME

1075   1    1   52K  10 Reply         25:47:38:0871    0:01:27:0579 cgn_ma

1075   2    0   52K  10 Receive     1078:42:53:0943    0:00:00:0001 cgn_ma

1075   3    0   52K  10 Receive     1078:42:53:0922    0:00:00:0000 cgn_ma

1075   4    0   52K  10 Condvar       97:04:26:0687    0:00:00:0025 cgn_ma

1075   5    1   52K  10 Receive     1078:38:11:0197    0:00:00:0013 cgn_ma

-------------------------------------------------------------------------------

-------------------------------------------------------------------------------

node:      node0_RSP1_CPU0

-------------------------------------------------------------------------------

                  Job Id: 1075

                     PID: 606510

         Executable path: /disk0/iosxr-service-4.3.1/0x100000/bin/cgn_ma

              Instance #: 1

              Version ID: 00.00.0000

                 Respawn: ON

           Respawn count: 1

  Max. spawns per minute: 12

            Last started: Tue Sep  3 14:36:43 2013

           Process state: Run

           Package state: Normal

       Started on config: cfg/gl/service-cgn/cgn1/ord_a/enter

           Process group: central-services

                    core: MAINMEM

               Max. core: 0

               Placement: DLRSC Tracker

            startup_path: /pkg/startup/cgn_ma.startup

                   Ready: 1.940s

            Running path: /disk0/iosxr-service-4.3.1/0x100000/bin/cgn_ma

            Package path: /pkg/bin/cgn_ma

             Job-id-link: 1075

               group_jid: 8600,0,0,0

              fail_count: 0

                this pcb: 0xe7ffe838

                next pcb: 0x6016f400

             jobid on RP: 0

          Standby Status: 2

       role_event_clinfo: 5009c234

         Proc role state: backup

        Process cpu time: 31.437 user, 12.015 kernel, 43.452 total

1075   1    0   36K  10 Receive        0:00:00:0228    0:00:43:0449 cgn_ma

1075   2    1   36K  10 Receive     1078:41:35:0991    0:00:00:0001 cgn_ma

1075   3    1   36K  10 Receive     1078:41:35:0811    0:00:00:0000 cgn_ma

-------------------------------------------------------------------------------

-------------------------------------------------------------------------------

The config is too long. I absolutely confident that recently it works.

Is it possible to restart cgn_ma process? Would be any service impact?

Regards,

Konstantin

Cisco Employee

No response from 'cgn_ma' cisco ASR9000

Hi Konstantin,

Yes, you can restart cgn_ma process which normally should not have service impact. We provide that as a work-around in similar cases. You can give it a try with that and see if it fixes the issue or not.

Can you pl. send "show process blocked" output as well ? If it shows cgn_ma in the list of blocked processes, process restart is a good way of coming out of it.

If you want detailed level trouble-shooting, you can raise a service request (SR) and Cisco support team can help.

regards,

Somnath.

New Member

No response from 'cgn_ma' cisco ASR9000

Hi Somnath,

Very thanks.

The cgn_ma process was in blocked state.

I noticed that this occured after these message:

%SYSDB-SYSDB-7-INFO :

exec:oper/tty/gl/________/________/vty/3/stats/conn-out/: rc 0x40824200 ('sysdb' detected the

'warning' condition 'A SysDB client attempted to register for verification or as an EDM on a

path which was already registered')

What does it means? Could we avoid this problem  in the future?

Regards,

Konstantin

Cisco Employee

No response from 'cgn_ma' cisco ASR9000

Hi Konstantin,

What was before "SYSDB-SYSDB-7-INFO" line ? Can you pl. cut and paste multiple error msgs (as part of "sh logging") ?

I'm not aware of any known issue with this msg.

If you would like to us to do detailed analysis, we would need complete log and the commands that were executed before the issue was seen. Did ISM card go through any reload during that time ?

Does it work fine after 'process restart cgn_ma' ?

regards,

Somnath.

New Member

No response from 'cgn_ma' cisco ASR9000

Hi Somnath.

I've calculated from time when process was blocked in logs were:

LC/0/2/CPU0:Oct 17 04:21:55.946 cgv6_services[140]: core_event_logging_init[835] core 2, Error code 1, Msg: **  i-vrf: 0x11 :: ipv4 addr: 0xae5405d :: port: 0xb0d6 ::  ** , 'cgv6_services' detected the 'warning' condition 'No CGN config'

LC/0/2/CPU0:Oct 17 04:21:55.946 MSK: cgv6_services[140]: %PLATFORM-CGV6_SERVICES-7-GENERIC_ERROR : core 2, Error code 1, Msg: **  i-vrf: 0x11 :: ipv4 addr: 0xae5405d :: port: 0xb0d6 ::  ** , 'cgv6_services' detected the 'warning' condition 'No CGN config' 0x49418200

R LC/0/2/CPU0:Oct 17 04:21:55.946 cgv6_services[140]: core_event_logging_init[835] core 2, Error code 1, Msg: **  i-vrf: 0x11 :: ipv4 addr: 0xae5405d :: port: 0xb0d6 ::  ** , 'cgv6_services' detected the 'warning' condition 'No CGN config'
LC/0/2/CPU0:Oct 17 04:21:55.946 MSK: cgv6_services[140]: %PLATFORM-CGV6_SERVICES-7-GENERIC_ERROR : core 2, Error code 1, Msg: **  i-vrf: 0x11 :: ipv4 addr: 0xae5405d :: port: 0xb0d6 ::  ** , 'cgv6_services' detected the 'warning' condition 'No CGN config' 0x49418200

There was no any change in config at this time. What does these messages mean?

Regards,

Konstantin

Cisco Employee

No response from 'cgn_ma' cisco ASR9000

Those are caused by CSCui39371 (can be ignored) in this context.

New Member

No response from 'cgn_ma' cisco ASR9000

Great!

Thanks.

And it is fixed in 4.3.2. Currently, we use 4.3.1.

New Member

No response from 'cgn_ma' cisco ASR9000

Hi Somnath,

The problem reproduced again on another ASR and with 4.3.1.

#show processes blocked

Tue Oct 22 11:18:12.172 MSK

  Jid       Pid Tid            Name State   TimeInState    Blocked-on

65551     16399   1             ksh Reply 1152:52:17:0014   16395  devc-conaux

65554     61458   2      devb-umass Reply    0:00:00:0126   53284  io-usb

   98     49187   2      umass-enum Reply 1152:52:21:0728       1  kernel

   98     49187   6      umass-enum Reply 1152:52:15:0896   53284  io-usb

   98     49187   7      umass-enum Reply 1152:52:18:0625       1  kernel

   98     49187   8      umass-enum Reply 1152:52:17:0227       1  kernel

   98     49187   9      umass-enum Reply 1152:52:15:0896       1  kernel

   52     65573   2         attachd Reply 1152:52:18:0576   53292  eth_server

   52     65573   3         attachd Reply 1152:52:18:0574   24595  mqueue

   89     65574   6            qnet Reply    0:00:00:0386   53292  eth_server

65584     65584   2      devb-umass Reply    0:00:40:0630   53284  io-usb

   51     65590   2   attach_server Reply 1152:52:18:0090   24595  mqueue

65594     77882   2      devb-umass Reply    0:00:04:0484   53284  io-usb

65603    798787   1            exec Reply  672:13:27:0244   16395  devc-conaux

  433    237664   1     tftp_server Reply 1152:47:58:0911   24595  mqueue

  315    598246   2         lpts_fm Reply    0:00:00:0176  286865  lpts_pa

1075    610601   1          cgn_ma Reply    0:08:25:0003  454777  node 0/1/CPU0 cgn_ea

65893 616034661   1            exec Reply    0:00:00:0164       1  kernel

65894 616063334   1            more Reply    0:00:00:0075   24593  pipe

65895 609853799   1            exec Reply    0:03:35:0428       1  kernel

65897 616063337   1  show_processes Reply    0:00:00:0000       1  kernel

RP/0/RSP0/CPU0:nag-nat01.msk#

RP/0/RSP0/CPU0:nag-nat01.msk#show processes blocked 1075 extended

Tue Oct 22 11:18:44.970 MSK

  Jid       Pid Tid            Name State   TimeInState    Blocked-on

1075    610601   1          cgn_ma Reply    0:08:57:0723  454777  node 0/1/CPU0 cgn_ea

Following thread 1 to process cgn_ea, pid 454777 on node 0/1/CPU0

  139    454777   1          cgn_ea Receive         0:01:06:0352

  139    454777   2          cgn_ea Receive       191:03:14:0571

  139    454777   3          cgn_ea Receive         0:08:57:0746

Resuming display of process cgn_ma, pid 610601, jid 1075

1075    610601   2          cgn_ma Receive      1152:46:18:0789

1075    610601   3          cgn_ma Receive      1152:46:18:0674

1075    610601   4          cgn_ma  Cond  191:03:12:0306 (0x50040608)

1075    610601   5          cgn_ma Receive      1151:56:49:0818

And we see only this message:

%SYSDB-SYSDB-7-INFO :

exec:oper/tty/gl/________/________/vty/1/stats/conn-out/: rc 0x40824200 ('sysdb' detected the

'warning' condition 'A SysDB client attempted to register for verification or as an EDM on a

path which was already registered')

RP/0/RSP0/CPU0:Oct 22 11:10:50.726 MSK: sysdb_shared_nc[417]: %SYSDB-SYSDB-7-INFO :

exec:oper/tty/gl/________/________/vty/1/stats/conn-out/: rc 0x40824200 ('sysdb' detected the

'warning' condition 'A SysDB client attempted to register for verification or as an EDM on a

path which was already registered')

RP/0/RSP0/CPU0:Oct 22 11:10:51.084 MSK: exec[65895]: %SECURITY-login-6-AUTHEN_SUCCESS :

Successfully authenticated user 'rancid' from '2a02:2168:202:1:77:37:251:71' on 'vty1'

RP/0/RSP0/CPU0:Oct 22 11:11:03.514 MSK: exec[65895]: %SECURITY-login-6-AUTHEN_SUCCESS :

Successfully authenticated user 'rvp' from '2a02:2168:204:0:227:eff:fe02:7350' on 'vty1'

RP/0/RSP0/CPU0:Oct 22 11:11:27.364 MSK: sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/cgn1/pcpcounters' from 'show_cgn_nat44_pcp_counters'

(jid 65894, node 0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within

the timeout period (100 seconds)

RP/0/RSP0/CPU0:Oct 22 11:11:43.377 MSK: config[65885]: %MGBL-SYS-5-CONFIG_I : Configured from

console by asaveliev on vty0 (2a02:2168:204:0:290:27ff:fe23:f4dd)

RP/0/RSP0/CPU0:Oct 22 11:12:14.581 MSK: sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat1/stats' from 'show_cgn_nat44_stats' (jid 65894, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 22 11:12:19.944 MSK: sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat1/stats' from 'show_cgn_nat44_stats' (jid 65898, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 22 11:12:31.496 MSK: sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat2/stats' from 'show_cgn_nat44_stats' (jid 65901, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 22 11:13:34.229 MSK: sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat1/stats' from 'show_cgn_nat44_stats' (jid 65893, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 22 11:14:30.973 MSK: sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for

'oper/service-cgn/gl/nat44/nat1/putil/invrf/CGN1/address-rangefilter/b9131474,b91314e1/' from

'show_cgn_ma_nat44_pool_util' (jid 65893, node 0/RSP0/CPU0). No response from 'cgn_ma' (jid

1075, node 0/RSP0/CPU0) within the timeout period (100 seconds)

RP/0/RSP0/CPU0:Oct 22 11:15:42.562 MSK: exec[65900]: %SECURITY-login-6-AUTHEN_SUCCESS :

Successfully authenticated user 'rancid' from '2a02:2168:202:1:77:37:251:71' on 'vty0'

RP/0/RSP0/CPU0:Oct 22 11:15:56.076 MSK: exec[65894]: %SECURITY-login-6-AUTHEN_SUCCESS :

Successfully authenticated user 'rancid' from '2a02:2168:202:1:77:37:251:71' on 'vty0'

RP/0/RSP0/CPU0:Oct 22 11:16:08.669 MSK: exec[65882]: %SECURITY-login-6-AUTHEN_SUCCESS :

Successfully authenticated user 'rancid' from '2a02:2168:202:1:77:37:251:71' on 'vty0'

RP/0/RSP0/CPU0:Oct 22 11:17:23.634 MSK: sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat1/stats' from 'show_cgn_nat44_stats' (jid 65905, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 22 11:17:36.484 MSK: sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat2/stats' from 'show_cgn_nat44_stats' (jid 65902, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 22 11:17:50.271 MSK: sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat3/stats' from 'show_cgn_nat44_stats' (jid 65898, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 22 11:17:50.787 MSK: exec[65893]: %SECURITY-login-6-AUTHEN_SUCCESS :

Successfully authenticated user 'rvp' from '2a02:2168:204:0:227:eff:fe02:7350' on 'vty0'

RP/0/RSP0/CPU0:nag-nat01.msk#

Regards,

Konstantin

New Member

No response from 'cgn_ma' cisco ASR9000

Hello Somnath,

We use every 1 and 4 minutes rancid functionaliry to collect counters  from #show cgn nat44 natXX stat via CLI becouse of it is impossible to get this information through SNMP.

Could it be root cause of the issue?

Regards,

Konstantin

Cisco Employee

No response from 'cgn_ma' cisco ASR9000

Hi Konstantin,

I think you are hitting the following:

CSCuh61188 cgn_ma process blked/show cmds fail on executing show cgn nat44 mapping

Do not include the following command in your script:

show cgn ... pcpCounters

Try it after that and let me know if it helps.

regards,

Somnath.

New Member

No response from 'cgn_ma' cisco ASR9000

Hello Somnath,

Could you explain this bug, CSCuh61188.

I can't view the details.

Is there a workaround for this issue? Or we shall upgrade IOS-XR?

Thanks.

Cisco Employee

No response from 'cgn_ma' cisco ASR9000

Hi Egor,

Looks like Release-note tag was not set properly - that could be reason why is it not visible.

Here are the details:

Symptom:

After execution of "show cgn <> pcpCounters"  command cgn_ma gets reply blocked on cgn_ea. Afterwards no other "show cgn" cli responds. The mentioned CLI  is not supported on ISM and not handled gracefully. Hence, the process gets blocked.

Conditions:

Execution of "show cgn <> pcpCounters"

Workaround:

"process restart cgn_ma"  to unblock the cgn_ma process.

More Info:

It is present in 4.3.1 release.

regards,

Somnath.

New Member

No response from 'cgn_ma' cisco ASR9000

Thanks a lot, Somnath!

This is exactly our issue.

But one little question: is this issue resolved in 4.3.2 or later IOS-XR?

Thanks.

Cisco Employee

No response from 'cgn_ma' cisco ASR9000

I see that the fix is committed in 4.3.2.

New Member

Hi Somnathr,We already

Hi Somnathr,

We already install IOS XR 4.3.2 with the linux install-kit 4.3.2.03, but we still got problem with:

cgv6_services[140]: %PLATFORM-CGV6_SERVICES-3-MSG_ERROR : cgv6_services error: core_event_logging_init[841] core 0, Error code 1, Msg: **  i-vrf: 0xd :: ipv4 addr: 0xae1081c :: port: 0x4d12 ::  ** , 'cgv6_services' detected the 'warning' condition 'No CGN config' 

 

did you have any other advise to resolve this problem? Thanks

 

Rendy

New Member

Hi Rendy,CSCui39371 was

Hi Rendy,

CSCui39371 was reported in 4.3.2, however the fix was integrated in 5.1.1 release.

This was not integrated in 4.3.2 as the issue doesn't have any service impact. The messages come due to wrong interpretation of a packet that needs to be dropped much prior to hitting the lookup stage. However, eventually they get dropped. You can ignore these false alarms if you want to continue with 4.3.2. 

 

Thanks,

Asutosh

 

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