There's a mobile version of our website.
We are currently just using the CSCC under NFR licence, with no smartnet so I cant go to TAC for help. We are putting the software thru its paces and looking for issues before we deploy it to our customers.
Ive found a few really troubling things with the software:
So nothing super critical, but certainly some things that a customer would be unhappy with if they paid for the solution to go with their new SBCS!
Interesting, I'm also experiencing almost the same problems, all users with Windows 7, I'm using NFR license. The difference is:
-I have 13 CallConnector Users all in the same LAN.
-Call Connector server is dedicated for this service and is connected on the local LAN.
-I'm using CUCME version 8.0 instead of UC500
Problems I have:
-Need to restart the "ccSIPService" frecuently.
-I can't chat with any other users, I receive the same message
“The other party does not appear to be using a version of Advanced Client. Some features will be disabled”. ( I have no other SIP process running on the clients or server.
If anybody knows about any resolution, will be appreciated.
Unfortunately I had to abandon my research and move onto something else. I never got it resolved and unfortunately until the product becomes more mature and stable, I wont be revisiting it in the near future.
We just cant afford to wait until we've promised it and sold it to a customer before we can get some answers. My fear is that the answer may be "Thats how it is until the next release".