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In order to supervise my IronPorts, version 7.5.1-102, I needed an account for Nagios.
Therefore I created a user named "supervision" with the "guest" role but it never worked.
Is "supervision" a restricted name ?
Thank for your answer,
I had not problems to create this account. In fact, I did it.
My problem comes when I want to use this account. It doesn't work...
I've used a very sample password: "testTEST"... and the same error:
Error — Errors have occurred. Please see below for details.
Invalid username or password
If I try another "user name", it works fine... so I would like to know if you have the same behaviour.
Eventually, Cisco helped me find the answer. I'll share this in case someone encounters the same behaviour.
In fact, “supervision” was not a restricted name, nor was the account's length a problem.
Our ESAs have External Authentication enabled with an AD which also has an account called “supervision”.
When I tried to log on, the ESA authenticated this account with the AD before considering the local account.
That’s the raison why my password never worked.
thanks a lot for sharing your result with us, I should probably have thought of that as well. Good to see you got it solved now, thanks again for sharing, highly appreciated:-)
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