12-21-2013 09:26 PM - edited 03-17-2019 03:49 PM
Where are the Jabber log files on Windows stored?
Solved! Go to Solution.
12-22-2013 07:42 AM
Jabber can't login to IM&P on-premise servers from outside the firewall unless you have the Collaboration Edge solution deployed. The IM&P servers should not be exposed to the Internet except for SIP/XMPP server-to-server federation.
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12-22-2013 01:08 AM
Hi,
THe most useful logs for jabber for windows are located here
C:\Users\[userid]\AppData\Local\Cisco\Unified Communications\Jabber\CSF\Logs
HTH,
Christos
12-22-2013 06:44 AM
Thank you. If I post a copy of my log file will it tell us why I cannot login to CUPS 9.1 with Jabber externally?
I can login internally.
12-22-2013 07:42 AM
Jabber can't login to IM&P on-premise servers from outside the firewall unless you have the Collaboration Edge solution deployed. The IM&P servers should not be exposed to the Internet except for SIP/XMPP server-to-server federation.
Please remember to rate helpful responses and identify helpful or correct answers.
12-22-2013 07:45 AM
I was afraid of that. Is this something you have to buy or will my CUCM licenses come with it?
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