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Cisco Community is an active and collaborative place to learn more about our products and ask questions of peers and Cisco experts! Check out some of the most popular conversations happening right now!

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VPN route-based unable to ping remote IP

Hi, I am currently encountering issue on route-based ipsec vpn. I cannot ping my remote IP also the remote tunnel. I have verified that there is no decap showing on packets. I already configured static route between each site and still unsucessful of...

client not able to connect to 9800 wlc-wireless

Hello Team,we are using new 9800 wlc in our infraWLC-9800/ios-17.9.4aAP-Mode:Flex-connect AAA server-iseAll of sudden all clients from one particular not able to connect to wireless -corporate ssid.Clients struck in 802.1x state and error is 2024/03/...

Anjana A by • Level 1
  • 246 Views
  • 6 replies
  • 0 Helpful votes

WLC9800 map two vlans on the same ssid

Hello, I have a WLC9800 with 9115 APs.For clients, I have a Vlan (100) mapped to an ssid. I want to add another vlan (102) mapped to the same ssid.I have added the vlan 102 (configuration, layer2, add vlan), i have created a vlan group and added both...

Webex Audio and Video Quality degraded

We have over 2,000 staff using Webex to teach classes and in the last couple of days we've noticed a significant increase in complaints about their audio and video quality.  Most of them just upgraded to 40.12.3.11 and are now having issues with incr...

Kathy N. by • VIP
  • 4651 Views
  • 32 replies
  • 15 Helpful votes

Cisco SD-WAN prefix list & data prefix list update

Wanted to understand the best practices when updating the prefix-list & data prefix list in SD-WAN network.For example I have the below prefix-listlist_abc: 10.10.10.0/24This prefix list has been used in Centralized policy.I wanted to added new subne...

RS19 by • Level 4
  • 6 Views
  • 0 replies
  • 0 Helpful votes

Service impact on ISE certificate renewal

Hello. I'm trying to renew the ISE's certificate, but I'm using both admin and eap authentication, portal, and radius DTLS. In this case, I would like to know if renewing this certificate will reboot the ISE or if it will cause downtime. The certific...

CCC3 by • Level 1
  • 75 Views
  • 3 replies
  • 0 Helpful votes

Call Handler Not Reachable From Outside Call

Hi Experts,I am sitting with an unique issue where my Auto Attendant works perfectly from inside the office, however it is not reachable from external calls.Connection ISP > SIP > CUBE > SIP > CUCMWhat I am seeing is as soon as I direct the call to C...

IPSec VPN Tunnel Lan-to-Lan decrypt count zero

Hi, I have one issue with IPSec tunnel Lan-to-Lan between ASA 5525x (v9.8) and ASA FPR 2110 (v9.16). My Tunnel is up but ping between each client was not successful. Both peer status sh cry isakmp sa in "MM_ACTIVE".I ran packet-tracer icmp between pe...

El Rondo by • Level 1
  • 739 Views
  • 31 replies
  • 0 Helpful votes

CBS350 IGMP and filtering unregistered multicast

Hi.We have issues with CBS350 and SG350 switches when it comes to deal with multicast in the following ranges:Local Network Control Block (224.0.0.0 - 224.0.0.255 (224.0.0/24))Internetwork Control Block (224.0.1.0 - 224.0.1.255 (224.0.1/24)) We use t...

FMCv 7.2.5.1: High CPU load - how to troubleshoot?

Hello everybody,our customer has a FMCv running sugg. rel. 7.2.5.1 and has a high CPU load of approx. 97%.(see attached screen dump).The VM has 4 CPUs, 32GB RAM and 250GB HDD.The FMC is managing a HA of two Firepower 1120 running rel. 7.2.5.A FMC reb...

swscco001 by • Level 1
  • 28 Views
  • 0 replies
  • 0 Helpful votes

DUO offline keeps looping

Hi. Our end-users suddenly has issue with DUO offline, it keeps on looping on the offline page. This only occurs on end-users who are on overseas or outside Singapore. Initially, they can log-in to their DUO, however after few days, they're already p...

PaulWP by • Level 1
  • 98 Views
  • 2 replies
  • 0 Helpful votes

Cannot turn on 8841 phone

Hi all. In the screenshot I encountered a problem: immediately after turning it on, this appears. Has anyone else encountered this problem? It asks for a domain, username and password. The phone is completely new. There is a way to access the setting...

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