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Cisco UCCX - Controlling Ready/Not Ready on Specific CSQs

Dears, One of our customers has requested a custom gadget inside Finesse where agents who have more than 1 CSQ can choose which one to be ready on; the current state is the agent has to choose to be ready or no ready on all CSQs. Any hints? Thanks in...

ln33147 by • Level 4
  • 75 Views
  • 3 replies
  • 0 Helpful votes

NTP and Syslog packets with specific IP Address

Hi All,I have a couple of C9300 L3 switches that are connecting to an ASA firewall. The NTP and the syslog server for the switches are located behind a firewall.When one of the switches request/send packets the gateway IP is the source address on the...

Ranjita by • Level 1
  • 77 Views
  • 4 replies
  • 0 Helpful votes

CISCO WSA upgrade alert error

We have upgraded our S1000v(wsa ) from 14.5.1 to 14.5.2 and upgrade was successful but when we checked the alerts we found an alerts as An application fault occurred: ('heimdall/svc.py send_command|195', "<class 'heimdall.exceptions.unknownprocess'="...

DK9 by • Level 1
  • 61 Views
  • 2 replies
  • 0 Helpful votes

Repeating syslog Message and then Crash

We're seeing a continuous string of the following messages on a 9407 running 17.9.5.  Eventually the switch crashes.  I can't find any info on what these messages mean exactly and whether we're looking at a software or hardware fault.  The supervisor...

Cisco Anyconnect "No Adapters"

Hello, we're running Cisco Anyconnect 4.2 NAC to connect to our VPN. I'm running into an issue where it's telling me that there are no network adapters. I've tried uninstalling/re-installing the network adapter drivers, Cisco NAC and I just can't get...

Resolved! Best practice lan configuration

HiI have 4 Cisco 2960 switches and 3 unmanaged switches. All are connected via fiber cable to a core switch 4503-3 and it is connected to a VPN router and internet router. (still don't have access to the routers yet)I know I have to replace the unman...

CBS350 Setup guidance

Hello,I have an ISP router/modem, along with assignable public IP addresses for use. Leaving default VLAN1 alone (mgmt), I created VLAN10 (192.168.0.0/24) and VLAN20 (172.16.3.0/24) on the CBS350.ISP router "internal" ip 172.16.2.1/24On CBS350 port G...

AnyConnect claims No Wi-Fi adapters available.

Cisco AnyConnect Secure Mobility Client version 4.10.04071 shows "No Wi-Fi adapters available." when in fact there is an active wifi connection. I can also make a VPN connections.Seems like a GUI error?See screenshot:To reiterate

ciscowifi.png

WSA

hello all, is it possible to access physical cisco WSA GUI without  license ???  

yoseph by • Level 1
  • 59 Views
  • 2 replies
  • 0 Helpful votes

VPN route-based unable to ping remote IP

Hi, I am currently encountering issue on route-based ipsec vpn. I cannot ping my remote IP also the remote tunnel. I have verified that there is no decap showing on packets. I already configured static route between each site and still unsucessful of...

Bonjour Service (mDNS) for wired and wireless devices

We have wireless and wired devices that uses Bonjour (mDNS) service to discover each other. I need to configure both wired and wireless devices in the same VLAN . We have Cisco WLC 5520 and APs that support flexconnect feature. I need to configure AP...

Cannot turn on 8841 phone

Hi all. In the screenshot I encountered a problem: immediately after turning it on, this appears. Has anyone else encountered this problem? It asks for a domain, username and password. The phone is completely new. There is a way to access the setting...

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